Advancement Operations, Data & Analytics Manager
Advancement Operations, Data & Analytics Manager
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$ 55000 - 65000
1 Vacancy
Job Description
Position Summary
This role ensures the Louisiana SPCAs fundraising operations are powered by high-functioning technology and actionable data. The Advancement Operations & Data Manager will serve as the primary owner of the donor CRM manage integrations across platforms and lead a cross-functional effort to migrate from Raisers Edge to a new CRM. The role also involves prospect research reporting campaign support and collaboration with technical marketing and fundraising teams.
The Advancement Operations Data & Analytics Manager turns data into insight insight into action and action into impact. They make sure gift officers are strategic efficient and supported to secure the resources to deliver the organizations mission.
Key Responsibilities
Technology Integration & Optimization
- Serve as lead on the migration from Raisers Edge to the new CRM including data mapping staff training vendor coordination and system documentation.
- Manage and maintain integrations between CRM and platforms such as Mailchimp Classy Eventbrite and others.
- Identify and implement new tools that support fundraising operations efficiency and scale.
Development Operations Management
- Train and oversee Advancement Associate in CRM best practices reporting tools and data hygiene protocols. Train gift officers to use the systems efficiently and consistently.
- Maintain internal user documentation and serve as the in-house expert on donor data systems.
- Manage gift processing acknowledgments receipting and reconciliation workflows.
- Ensure accurate coding for appeals events campaigns and tribute gifts.
- Support finance in monthly reconciliation and donor record auditing.
- Coordinate with marketing finance and leadership on cross-functional projects and reporting.
Data Analysis & Reporting
- Generate standard and custom reports to monitor giving trends retention and campaign outcomes as well as track weekly/monthly/quarterly/annual KPIs.
- Build dashboards to visualize fundraising metrics and track progress toward goals.
- Forecast revenue trends and inform campaign strategy through donor behavior analysis.
Prospect Research & Donor Profiling
- Conduct research using tools like iWave DonorSearch and public records to identify high potential donors and prospects.
- Create detailed donor profiles to support gift officer outreach and cultivation.
- Segment donor lists for personalized communications and stewardship activities
Donor Pipeline & Portfolio Management
- Develop implement and maintain a comprehensive system for managing donor pipelines and gift officer portfolios.
- Collaborate with gift officers to ensure portfolios are strategically balanced with an appropriate mix of prospects at various stages of cultivation solicitation and stewardship.
- Track and report on moves management activity to ensure timely progression of donor relationships through the pipeline.
- Regularly analyze donor data to identify gaps reassign lapsed prospects and surface new opportunities for engagement.
- Prepare and distribute individualized portfolio performance reports to gift officers and leadership highlighting key metrics such as visit activity proposal status and gift outcomes.
- Facilitate regular portfolio review meetings providing strategic recommendations to optimize fundraising efforts and ensure alignment with organizational goals.
Physical Requirements:
- Must be able to lift at least 50 pounds; push and pull heavy objects; bend twist reach; perform strenuous physical activities including frequent walking and running standing bending and stooping.
- Should not be allergic to animals or nuts; must be able to work around all animals and nut products.
- Must be able to work with industrial strength cleaners and disinfectants.
Qualifications
- 35 years of experience in nonprofit database management donor data analytics or fundraising operations
- Advanced knowledge of Raisers Edge and direct experience with Salesforce (NPSP or similar)
- Proven success managing a CRM migration or leading large-scale system implementation
- Proficiency in Excel and data visualization/reporting tools (e.g. Salesforce reports Power BI Tableau)
- Familiarity with fundraising platforms such as Classy Mailchimp Eventbrite or similar tools
- Strong analytical and project management skills; ability to translate data into actionable insight
- High attention to detail and excellent organizational and communication skills
- Experience with gift processing workflows and nonprofit compliance standards
- Commitment to donor privacy and ethical data use
Working Conditions:
- Works in areas with high noise levels
- Potentially subject to animal bites and scratches
Compensation: $55000 - $65000 DOE
Benefits include but not limited to:
- Paid time off Health Insurance Life Insurance 401K match
- Qualification and assistance for Public Service Loan Forgiveness
Required Experience:
Manager
Employment Type
Full Time
