Table Games - Dealer
Table Games - Dealer
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Job Description
Why Ballys
Ballys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.
With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role: Table Games - Dealer
Department Shifts: Day (12p-8p) / Swing (8p-4a) / Grave (4a-12p)
Major Focus:
- Deal casino table games to players offering exceptional customer service and accuracy.
Responsibilities:
- Provides fast flawless personalized customer service to our players
- Promotes positive customer relations
- Creates memorable service experiences and a fun-filled environment for our players
- Facilitates the game and explains the rules of the game to our players
- Conducts assigned game according to procedures; computes pay-off odds to pay winning bets and collect losing bets
- Exchanges cash for gaming chips according to procedures (buy-in transactions)
- Audits and completes fills and credits on the table games
- Cooperates with other dealers when assigned to the same game
- Controls the pace of the game
- Ensures game security
- Informs the Floor Supervisor and /or Box person of any requests or unusual play
- Issues the proper amount of gaming chips to players after completion of the credit authorization procedures
- Adheres to established cash handling and accounting procedures
- Complies with all departmental and company policies as well as all established regulations
- Maintains confidentiality regarding customer play
- Amicably resolves customer issues
- Works safely following all established safety rules and regulations
- Communicates effectively with co-workers supervisors and guests
- Follows all relevant policies and procedures
ADDITIONAL FUNCTIONS
- Performs other duties as assigned.
Qualifications:
- Must possess 5 years of dealer experience in a minimum of three games (Blackjack Roulette Craps Baccarat or Pai Gow).
- Must possess high school diploma GED or equivalent work experience.
- Must pass an audition demonstrating level of proficiency.
- Must be quick analytical and observant with good math skills.
- Must possess exceptional customer service skills.
- Must possess excellent English communication skills.
- Must be able to successfully pass a background check and receive a license from the DE Lottery.
- Must be able to appropriately manage stressful situations occasionally dealing with angry customers.
- Must be able to work weekends holidays and nights as business needs require.
- Must be able to report to work on time as scheduled
- Must present an overall professional appearance and report to work in appropriate attire
Whats in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical dental and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Target Starting Hourly Rate: $6.45/hr *tipped employee
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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Employment Type
Hourly
