Operations Coordinator
Operations Coordinator
Posted on :
10-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-06-2025
Job Description
Operations Coordinator
MarketSource an Allegis Group company delivers integrated sales solutions by hiring training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the worlds most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta GA.
Summary:
The Operations Coordinator position is responsible for managing and coordinating various tasks process and activities within the program to ensure a smooth and efficient operations. Additionally they are responsible for planning and scheduling activities coordinating and communicating with internal and external stakeholders monitoring and evaluating the performance and quality of operations implementing enforcing and updating policies and procedures. The Operations Coordinator is also tasked with leveraging system data to produce regular department reports coverage analysis audits and other business-related needs.
Essential Job Functions:
Perform day to day administrative tasks associated with the program
Responsible and manages the new hire process
Maintain informational data fields (tags) within key systems (including but not limited to SalesForce Kronos and OneSource etc)
Audit existing database content for discrepancies and update / correct errors and inconsistencies as needed
Collaborates with managers to establish and improve operational procedures policies and processes.
Identifying and resolving operational issues to maintain efficiency
Prepare presentations status reports and visual materials
Develop and execute reporting as needed
Use system data to perform light analysis for business or program needs and report out findings (examples: density of reps in an area correlation between reps with a required skillset to a particular work assignment etc.)
Daily communication (phone / email) with select program leaders and front-line representatives
Work closely with WorkForce Management Admin team and Geo-Information Services (GIS) team to ensure data is accurate / consistent across multiple MarketSource software platforms.
Job Requirements:
1 Years experience in similar support / operational role
Bachelors Degree and/or equivalent work experience
Experience maintaining data structures (geo-locations / system tags)
Experience with WFM and Survey Platforms (SalesForce Kronos etc)
Occasional weekend shifts may be required as part of this role
Required Knowledge Skills and Abilities:
Understanding of business systems/processes and client expectations
Proactive and self-motivated with an entrepreneurial can do attitude
Working knowledge of the Internet and web-based data collection and reporting
Ability to prioritize organize problem solve meet deadlines and goals
Ability to communicate effectively and provide follow-up
Ability to work collaborate effectively with others
Strong written/oral communication and interpersonal skills
Attention to detail and accuracy
Ability to manage multiple tasks and prioritize effectively
Intermediate to advanced user with Microsoft Office Products Apps and ServicesMarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
MarketSource an Allegis Group company delivers integrated sales solutions by hiring training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the worlds most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta GA.
Summary:
The Operations Coordinator position is responsible for managing and coordinating various tasks process and activities within the program to ensure a smooth and efficient operations. Additionally they are responsible for planning and scheduling activities coordinating and communicating with internal and external stakeholders monitoring and evaluating the performance and quality of operations implementing enforcing and updating policies and procedures. The Operations Coordinator is also tasked with leveraging system data to produce regular department reports coverage analysis audits and other business-related needs.
Essential Job Functions:
Perform day to day administrative tasks associated with the program
Responsible and manages the new hire process
Maintain informational data fields (tags) within key systems (including but not limited to SalesForce Kronos and OneSource etc)
Audit existing database content for discrepancies and update / correct errors and inconsistencies as needed
Collaborates with managers to establish and improve operational procedures policies and processes.
Identifying and resolving operational issues to maintain efficiency
Prepare presentations status reports and visual materials
Develop and execute reporting as needed
Use system data to perform light analysis for business or program needs and report out findings (examples: density of reps in an area correlation between reps with a required skillset to a particular work assignment etc.)
Daily communication (phone / email) with select program leaders and front-line representatives
Work closely with WorkForce Management Admin team and Geo-Information Services (GIS) team to ensure data is accurate / consistent across multiple MarketSource software platforms.
Job Requirements:
1 Years experience in similar support / operational role
Bachelors Degree and/or equivalent work experience
Experience maintaining data structures (geo-locations / system tags)
Experience with WFM and Survey Platforms (SalesForce Kronos etc)
Occasional weekend shifts may be required as part of this role
Required Knowledge Skills and Abilities:
Understanding of business systems/processes and client expectations
Proactive and self-motivated with an entrepreneurial can do attitude
Working knowledge of the Internet and web-based data collection and reporting
Ability to prioritize organize problem solve meet deadlines and goals
Ability to communicate effectively and provide follow-up
Ability to work collaborate effectively with others
Strong written/oral communication and interpersonal skills
Attention to detail and accuracy
Ability to manage multiple tasks and prioritize effectively
Intermediate to advanced user with Microsoft Office Products Apps and ServicesMarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:
- Medical dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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