drjobs IT Operations Specialist

IT Operations Specialist

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1 Vacancy
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Job Location drjobs

Raleigh, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for a proactive and technically skilled IT Operations Specialist to join our remote team. You will be responsible for managing monitoring and maintaining IT infrastructure and services to ensure seamless business operations. This role involves troubleshooting system administration and collaborating with cross-functional teams to optimize IT workflows and resolve technical issues efficiently.

Key Responsibilities:

Monitor and maintain IT infrastructure including servers networks and cloud services

Troubleshoot and resolve hardware software and network issues remotely

Manage user access permissions and account provisioning

Deploy configure and update software and systems

Document processes incidents and resolutions for knowledge sharing and compliance

Collaborate with IT teams to implement improvements and automate operational tasks

Ensure security protocols and best practices are followed across IT systems

Qualifications:

2 years experience in IT operations system administration or technical support

Familiarity with operating systems (Windows Linux) cloud platforms (AWS Azure) and networking concepts

Experience with monitoring tools and IT service management (ITSM) platforms

Strong problem-solving and communication skills

Ability to work independently in a remote environment and handle multiple tasks effectively.

Employment Type

Full Time

Company Industry

About Company

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