Business Operations Manager
Business Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Shift Days: Monday - Friday
Shift Time: 08:00 - 04:30 pm.
Job Responsibilities
- Ensure client satisfaction with clients at all levels in the organization; demonstrate leadership responsiveness and creativity.
- Develop and maintain a strategic plan for work flow planning and scheduling in support of JLL and client objectives with a focus on innovation and best practices and standardize work scheduling processes and procedures.
- Lead and manage a team of financial and customer service professionals.
- Manage and track budgets conduct variance analysis perform and meet budget forecasts.
- Ensure delivery of purchase orders and procurement are completed in a timely manner and accurate payments to vendors meet contractual requirements.
- Communicate effectively and professionally with all stakeholders throughout t the organization client and vendor networks.
- Supervisory role involves people management decision-making root cause analysis inspections and audit readiness communication management of planning/scheduling and assignment drive overall improvement of productivity.
- Provide oversight direction and support the procurement team to ensure work can be scheduled in a timely manner to drive compliance with KPI requirements.
- Meet all standard operating procedures codes and regulations.
- Ensure consistent business support is compliant with service level agreement and ensure achievement of Key Performance Indicators.
- Perform additional job duties as requested.
Safety
- Identify risks to client facilities and eliminate downtime
- Implementation and management of the computerized maintenance management systems in accordance with JLL and client expectations.
- Responsible for the adherence and compliance with all JLL work practices.
- Administer compliance with and reporting of applicable environmental health and safety programs
Training
- Develop training programs based on needs gathered through skills assessments and safety requirements
- Administer technical skills assessments and technical training program of procurement personnel
Other
- Conduct business assessments and produce documentation
- Support preparation of business operations driven documents report and other deliverables.
- Assist JLL departments such as Communications Finance Human Resources Sourcing Human Experience Program Management and EHS as needed.
Qualifications
- Undergraduate degree in business administration finance or related field or field experience
- Minimum 10 years direct experience in operational financial and customer service.
- Strong technical knowledge of financial software procurement systems databases Microsoft Office programs etc.
- Business acumen including financial planning and analysis must be able to manage within budget and time constraints.
- Strong interpersonal skills ability to communicate well in both oral and written reports
- Strong organization skills and collaborative management style
Estimated total compensation for this position:
86900..00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .
Location:
On-site Andover MAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Manager
Employment Type
Full-Time
