Liaison with different departments for closure of the cases
Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.
Coordinate and train key officials (ASSL DSA other bank officials) to enhance their understanding of the business to increase seller activisation
Provide market feedback on competition and other products in the market.
Manage and strengthen relationship through engagement with Partners Zonal Leadership team Ops & Credit Team DSAs SMs Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service.
Tracking penetration performance and publishing dashboards along with Group Operations.
To measure & monitor the various metrics (Files and sum assured Penetration rates seller activation Claim denial rates/ pending rates rejection ratios medical TATs etc)to minimize the same and adhere to TATs and contribute to product improvement.
Monitoring and control process of Post Sales.
Managing complete claims operation & end to end process.
Principal Accountabilities
How they are achieved/measured
Manage the Group business with the Bank employees
Liaison with different departments for closure of the cases
Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.
Coordinate and train key officials (ASSL DSA other bank officials) to enhance their understanding of the business to increase seller activisation
Provide market feedback on competition and other products in the market.
Manage and strengthen relationship through engagement with Partners Zonal Leadership team Ops & Credit Team DSAs SMs Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service.
Tracking penetration performance and publishing dashboards along with Group Operations.
To measure & monitor the various metrics (Files and sum assured Penetration rates seller activation Claim denial rates/ pending rates rejection ratios medical TATs etc)to minimize the same and adhere to TATs and contribute to product improvement.
Monitoring and control process of Post Sales.
Managing complete claims operation & end to end process.
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