Customer Service Representative FFUN Collision - Saskatoon, SK
Customer Service Representative FFUN Collision - Saskatoon, SK
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Job Description
Customer Service Representative FFUN Collision Saskatoon
Full-Time Onsite
At FFUN Collision Centre we believe in building careers not just jobs. We are looking for a CSR who has a passion for delivering excellent service enjoys working in a fast-paced environment and has basic vehicle knowledge. If youre a natural at making people feel welcome staying calm under pressure and turning a tough day into a smooth experience we want to meet you.
As one of Canadas Best Managed Companies we are dedicated to providing our customers with top-notch service while offering our team members incredible opportunities for growth. We need someone whos not only detail-oriented and organized but who also loves working with people.
Dont worry if you dont have experience in a collision centrewell train you! If you love helping people staying organized and being part of a high-energy supportive team keep reading.
What We Offer
- Hourly wage of $17$20/hourdepending on experience
- Employee Discount Enjoy exclusive savings on vehicles service repairs and parts.
- Training & Development Dive into a learning experience with plenty of room to grow your skill set and advance within the automotiveindustry.
- Corporate Gym Membership Rates Affordable access to gym memberships to support your health and wellness.
- Health & Dental Benefits Comprehensive coverage to keep you and your family healthy.
- Giving Back Be part of a company that supports local charities and community initiatives.
- Group Retirement Savings Plan (RRSP) Employer-matched contributions to secure your financial future.
What Youll Be Doing
- Customer Interaction: Serve as the first point of contact for customers providing support and updates on their vehicle repairs.
- Scheduling & Appointments: Handle booking and confirming appointments for service ensuring the schedule is full and running smoothly.
- Administrative Tasks: Manage customer work orders maintain accurate records and help process necessary paperwork.
- Follow-up Communication: Keep customers informed on the status of their repairs and address any questions or concerns they may have.
- Problem-Solving: Help resolve customer issues in a professional calm and friendly manner.
What Were Looking For:
- Basic Vehicle Knowledge: You should be familiar with the basic parts and functions of vehiclesknowing your left from your right is a must!
- Communication Skills: You must be comfortable speaking to customers and coworkers clearly both in writing and over the phone.
- Organizational Skills: Were looking for someone who can keep track of multiple tasks and details and prioritize effectively.
- Customer Service Experience: If youve worked in a customer service role before great! If not no worries well train you to succeed.
- Tech-Savvy: Youll be working with computer systems so being comfortable with basic software and navigating databases is important.
- Team Player: A positive can-do attitude and the ability to collaborate effectively with your colleagues.
- Bonus points for experience in a high-volume or automotive/collision repair environment.
What its really like to work here.
The FFUN Group is Canadas fastest-growing motor and recreational group retailer with over 30 locations throughout Saskatchewan Alberta Manitoba and bring FFUN to life and are fueled by amazing people representing all your favourite brands of automotive and recreational vehicles. At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun at any age.
We are all about having FFUN and making the most out of life while providing our team with amazing opportunities. To learn more about us visit yup FFUN with two Fs
We are defined by our core values:
Driven to Grow
Team Player
FFUN Attitude
Down to Earth
Ready to Join Us
Our application process is quick and easyjust 2 clicks! If this sounds like the opportunity youve been waiting for apply today and bring your positive energy to our team.
Details You Should Know:
- Location: FFUN Collision Centre Saskatoon SK (on-site)
- Schedule: Full-time Monday to Friday 8:00 AM 5:00 PM (occasional flexibility may be required)
- Career Growth: This role can lead to future opportunities in customer service leadership estimating or administrative management.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
