Health Business Consultant (nurse) II (48781)

Description

Location: 600 De Maisonneuve Blvd W. 20th Floor Montreal QC H3A 3J2
(Hybrid work possible from the Quebec City clinic)

Status: Permanent full-time (37.5 hours/week)

Schedule: Monday to Friday daytime hours

The Impact Youll Have and What Well Accomplish Together

At TELUS Health we value excellence in every detail and recognize the exceptional impact of everyprofessional. We believe clinical quality is a team sport and that rigor can coexist with innovation andhumanity. As a Health business consultant you will play a strategic role in the continuous improvementof clinical practices process optimization and support for frontline teams.

Are you passionate about quality care harmonization and clinical talent development Keep reading this opportunity is for you.

How You Will Contribute

Assurance Best Practice Expert

• Oversee the application of professional standards and best practices across all preventive and occupational health clinics in Quebec
• Review and update clinical procedures in collaboration with teams based on field realities
• Develop and lead internal audits; prepare teams for external audits (e.g. professional orders accreditations)
• Support professionals during evaluations professional inspections and in response to official requests
• Ensure standardized practices across sites to improve consistency and efficiency
• Keep computerized care methods and techniques up to date and supervise audit follow-ups
• Implement a continuing education program to promote ongoing improvement

Support Solutions Optimizer

• Design and revise clinical tools (forms questionnaires collective prescriptions etc.) based on evolving clinic needs
• Participate in the evaluation and implementation of new services programs or equipment
• Lead special projects at the regional or national level
• Support clinical leadership in developing initiatives that enhance agility and quality

Support Team Partner

• Provide clinical support to professionals for complex cases escalations and protocol or standard clarifications
• Collaborate in the onboarding of new physicians
• Participate in OH physician clinical meetings and serve as a liaison with clinical operations
• Develop harmonized clinical training modules and provide train-the-trainer coaching
• Work closely with the Medical Director on the analysis and management of critical clinicalsituations

Qualifications

Your Profile

• Education: Bachelor of Science in Nursing
• Licensed Member of the OIIQ (Ordre des infirmires et infirmiers du Qubec)
• Experience: Minimum of 5 years in a clinical role with strong expertise in quality assurance training orpractice management
• Languages: Fluency in French and English both spoken and written

Key Skills:

• Influential leadership organizational skills and results-oriented
• Ability to clearly and empathetically explain clinical issues
• Analytical mindset attention to detail and strong interdisciplinary collaboration skills
• Experience with clinical technology tools (e.g. EMR EPC); proficiency with Google Workspace orMS Office

Advanced knowledge of English is required because you will on a regular basis interact in English withexternal parties (clients suppliers candidates external partners etc.); interact in English with internal parties (colleagues internal partners stakeholders etc.); and work with IT tools whose interface is only accessible in English as part of this positions main responsibilities given its provincial scope

By applying to this role you understand and agree that your information will be shared with the TELUS Group of Companies Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.