At Amazon Ads we sit at the intersection of Advertising Media and eCommerce. With millions of customers visiting us every day to find discover and buy products we believe that advertising when done well can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazons ecosystem of mobile and desktop websites proprietary devices and the Amazon Advertising Platform. If youre interested in innovative advertising solutions with a relentless focus on the customer youve come to the right place!
We are seeking an experienced Sales Operations Lead to drive operational excellence across our Media sales organization. This role will be responsible for developing and implementing scalable processes systems and strategies to optimize sales performance and drive business growth.
Key job responsibilities
Lead the design and implementation of sales operations strategies to support Amazon Ads media sales teams
Develop and maintain sales forecasting models pipeline management processes and performance metrics
Partner with sales leadership to optimize territory planning quota setting and compensation structures
Drive operational efficiency through process improvement and automation initiatives
Manage sales enablement programs and tools to enhance team productivity
Create and maintain sales dashboards and reporting systems
Lead cross-functional projects to improve sales effectiveness and customer experience
8 years experience in sales operations business operations or related field
5 years experience managing complex operational projects and programs
Strong analytical skills with experience in data analysis and business intelligence tools
Proven track record of implementing operational improvements and driving results
Excellence in stakeholder management and executive communication
Bachelors degree required
Technical Qualifications:
Proficiency in SQL Excel and data visualization tools
Experience with CRM systems (preferably Salesforce)
Strong understanding of sales metrics and KPIs
Knowledge of sales automation tools and technologies
Leadership Competencies:
Demonstrated ability to influence without direct authority
Experience managing and developing teams
Strong project management and organizational skills
Strategic thinking and problem-solving capabilities
Ability to operate in ambiguous environments
MBA or relevant advanced degree is preferred along with sales operations business operations or a related field.
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