CCTV Maintenance Engineer
CCTV Maintenance Engineer
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Job Description
CCTV Maintenance Engineer
We are seeking a highly skilled and dedicated CCTV Preventative Maintenance Engineer to join our growing team at Johnson Controls. The successful candidate will be responsible for performing routine maintenance inspections and proactive fault finding on a wide range of CCTV systems to ensure optimal performance reliability and compliance with industry standards. This role requires a strong technical understanding of CCTV technologies excellent problem-solving abilities and a commitment to delivering exceptional service.
Key Responsibilities:
* Execute scheduled preventative maintenance on various CCTV systems including IP analogue and hybrid setups cameras NVRs/DVRs VMS platforms and associated infrastructure.
* Conduct thorough inspections of CCTV equipment cabling and connections to identify potential issues wear and tear or defects.
* Clean camera lenses housings and other components to ensure clear image quality.
* Verify proper camera alignment focus and field of view.
* Update firmware to existing CCTV & network devices.
* Test and verify the functionality of all CCTV system components including recording playback remote access and alarm integrations.
* Perform firmware updates and software patches as required to ensure system security and optimal performance.
* Diagnose and rectify minor faults or escalate complex issues to senior engineers or relevant departments.
* Maintain accurate and detailed records of all maintenance activities inspections and repairs in a timely manner.
* Provide technical support and guidance to clients on system operation and basic troubleshooting.
* Adhere to all health and safety regulations and company procedures.
* Manage and maintain vehicle stock and tools effectively.
* Stay up-to-date with the latest CCTV technologies industry trends and best practices.
* Participate in an on-call rota for out-of-hours support if required.
* Build and maintain strong relationships with clients demonstrating a professional and helpful approach.
Required Skills and Experience:
* Proven experience (e.g. 2 years) in preventative maintenance and servicing of CCTV systems.
* Familiarity with network protocols (TCP/IP) and basic networking concepts as they relate to IP CCTV systems.
* Ability to read and interpret technical manuals schematics and wiring diagrams.
* Excellent fault-finding and diagnostic skills.
* Proficient in the use of hand and power tools relevant to CCTV installation and maintenance.
* Strong communication and interpersonal skills with the ability to explain technical information clearly to non-technical individuals.
* Highly organised with excellent attention to detail.
* Ability to work independently and as part of a team.
* Full UK driving license.
* Comfortable working at heights and in various environments.
Desirable Skills (not essential but a plus):
* Relevant industry certifications (e.g. CSCS IPAF PASMA specific manufacturer training).
* Technical knowledge of various CCTV camera types (e.g. IP HDCVI TVI AHD) NVRs/DVRs and video management software (VMS) platforms (e.g. Hikvision Dahua Avigilon Milestone).
* Experience with access control intruder alarm or other security systems.
* Basic electrical knowledge.
What We Offer:
Competitive basic salary with excellent additional earnings potential
Company vehicle
Mobile phone and company laptop
Optional Overtime
Generous callout payments
Travel Time
Engineering Commission scheme/Sales referral incentive scheme
Pension we match up to 7%
25 days holiday plus bank holidays
Company Vehicle uniform all PPE tools and ongoing training provided
Industry leading Health & Safety and an employee assistance program
Career progression opportunities
Staff referral scheme up to 2000
#RMDFL
Employment Type
Full-Time
