drjobs Technical Support Advisor - Italian, Polish, Spanish, or Portuguese - Spain

Technical Support Advisor - Italian, Polish, Spanish, or Portuguese - Spain

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1 Vacancy
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Job Location drjobs

A Coruña - Spain

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Technical Support Advisor

Location: On-site in Galicia or Remote from mainland Spain

Employment type: Full-time


DUTIES AND RESPONSIBILITIES:

  • Communicate effectively with customers providing clear and professional support.
  • Handle a wide range of customer interactions with empathy and professionalism ensuring a positive experience.
  • Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
  • Apply logical and critical thinking to analyze problems and identify effective solutions.
  • Collaborate with internal teams to escalate and resolve complex technical issues when needed.

REQUIREMENTS:

  • Native or fluent-level proficiency in English (ie C1) plus working knowledge of at least one of the following languages: Italian Polish Spanish or Portuguese (C1).
  • Education or hands-on experience in IT particularly in areas such as cloud technologies productivity software (e.g. Office suite Outlook OneDrive Exchange SharePoint Lync Server) or Windows operating systems.
  • Strong communication and interpersonal skills with the ability to convey technical information clearly and empathetically.
  • Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.

OFFER:

  • Full-time (39 hours) contract Monday to Friday
  • Dynamic and multicultural work environment.
  • Strong focus on work-life balance.
  • Comprehensive training on the product advanced technologies and in-demand skills in the market.
  • Office-based position in A Corua location or the option to work remotely from anywhere in Spain.
  • Guidance and tools to reach career potential

Employment Type

Full Time

Company Industry

About Company

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