COMMUNITY ASSOCIATE, FAMILY PARTNERSHIPS/ELDERLY SAFE AT HOME

The New York City Housing Authoritys Department of Resident Services Partnerships and Initiatives (RSPI) engages NYCHA residents in critical programs services and initiatives in the areas of economic opportunity youth senior and social services. RSPI also supports NYCHAs extensive network of Resident Associations; and connects residents to opportunities such as financial empowerment business development career advancement and educational programs.

RSPI has set forth a model of engagement that effectively serves residents as well as internal and external stakeholders to create a comprehensive engagement model that supports residents and NYCHAS strategic plan for preservation and advances the work of the agency.

Family Partnerships Department (FPD) one of RSPIs six units manages partnerships with external providers and City agencies offering youth senior and social services. FPD connects residents to critical services and implements programs and policies that support household stability and tenancy individual advancement and aging-in-place.

RSPI seeks an experienced individual to support its Family Partnerships team. Reporting to the Units Supervisor the responsibilities of the Community Associate will include but are not limited to the following:

1. Under the guidance of a supervisor develop plans to provide residents with appropriate social services; employ an early intervention preventive focused case management approach.
2. Under the guidance of a supervisor employ a home visit model to conduct assessments and determine service needs.
3. When needed conduct in-person and over the phone pre-screening of NYCHA residents to make appropriate referrals to formal and informal partners.
4. Prepare and maintain case records and written reports in the Family Partnerships Case Management Services (FPCMS) database.
5. Coordinate services connecting residents to support systems through direct referral and outreach.
6. Develop and maintain collaborative partnerships with NYCHA staff and community-based organizations to have a thorough understanding of citywide borough-wide and development-specific programs and thus ensure the best possible referrals and outcomes.
7. Identify establish maintain and share new resources for monthly workshops.
8. Monitor the health and wellbeing of Elderly Safe at Home residents during emergencies.
9. Manage the floor captain/buddy system program for Elderly Safe at Home residents.
10. Assist with completing key documentation performing data entry and following up on referrals as appropriate. Utilize the FPCMS and database systems to document track and make referrals for services relevant to residents needs.
11. Perform other related administrative duties as needed.

Additional Information

employees applying for transfer promotion title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY ASSOCIATE - 56057

Qualifications :

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time