Ed Tech / Unit Secretary - Marcum and Wallace

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Job Summary:

The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal state and local regulations and within policies procedures and guidelines of Bon Secours Mercy Health.

Essential Functions:

Provides basic patient care and tasks to include but not limited to care and comfort vital sign measurement personal care and hygiene assists with mobility performs lab draws ECGs basic wound care and other unit-based specialty duties under the direction of an RN.

Completes patient rounding as assigned.

Provides 1:1 patient safety companion service as needed.

Acts as liaison between patient and nurse to report changes and concerns.

Provides high level customer service to all patients patients families community providers visitors and employees.

Provides accurate precise timely documentation as applicable to patient care.

Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

Performs delegated tasks once competency has been validated.

Collects data within scope.

Completes patient screenings as applicable.

Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.

Demonstrates the ability to work independently problem solve and be able to resolve conflict while working under considerable stress.

Maintains knowledge of policies and procedures.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Education:

High School Diploma or GED (required)

Required Licensing & Certifications:

BLS Basic Life Support (preferred upon hire must obtain from approved source prior to direct patient care)

Current certification for Emergency Medical Responder (EMR) Emergency Medical Technician (EMT) or Medical Assisting (preferred)

Experience:

Previous experience working as a Patient Care Tech within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)

Skills & Abilities:

Computer Literacy

Monitor patient conditions during treatment

Inform medical professional regarding patient conditions and care

Record patients medical history

Sterile Field step

CPR

Straight Urine Catheterization

Ear Irrigation

Patient positioning

Patient transport

Customer service

Patient care

Phlebotomy

Perform EKG

Splinting

Wound care

Obtaining vital signs including manual blood pressure

Attention to detail

Problem solving

Working independently

Working under pressure

Critical thinking

Communication

Teamwork

Conflict resolution

Active listening

Relationship building

Empathy

Training:

None

Job Summary:

Under general supervision the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior healthcare clerical work (preferred not required)

Training:

• EPIC Electronic Health Record (EHR) (preferred not required)

Skills & Abilities:

• Possesses problem-solving skills basic computer skills 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

MercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive affordable medical dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .