Manager-Telecommunications
Manager-Telecommunications
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Job Description
Overview
Now hiring a Manager-Telecommunications!
Presbyterian Healthcare is hiring a Manager-Telecommunications. The IT Manager for Telecommunications is responsible for overall performance of Presbyterian Health Services Enterprise telecommunications systems and their peripheral applications. Responsible for development and management of the department budget. Acts as coach and mentor to direct reports and performs performance reviews.
How you belong matters here.
We value our employees differences and find strength in the diversity of our team and community.
At Presbyterian its not just what we do that matters. Its how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time - Exempt: Yes
- Job is based at Rev Hugh Cooper Admin Center
- Remote work from home: this job is intended to be conducting in the state of New Mexico.
- Work hours: Days
- Benefits: We offer a wide range of benefits including medical wellness program vision dental paid time off retirement and more for FT employees.
Prefer Qualifications
Experience with Genesys
Qualifications
- Bachelors degree in IT or related field or 6 years of relevant experience in lieu of degree
- Without a degree candidate/existing employee would need to have 11 years of experience; 3 years of the 11 years should reflect leadership experience)
Responsibilities
- Responsibilities:
Strategy and Governance Excellence
Responsible for developing and presenting operational financial and IT solutions to departmental leaders. Accountable for internal and external communications (within IT external to IT and external to PHS). Collaborates with IT operational and clinical leaders supporting departmental plans identifying IT solutions and delivering business value. - Industry Excellence
Responsible for implementing and executing compliance with all regulatory and security requirements associated with system design implementation and ongoing support.
Responsible for supporting well accepted framework-based best-practices - Workforce Engagement
Responsible for assessing and implementing technical and operational team staffing and skills requirements coaching and mentoring team members establishing professional development & training plans and setting goals and expectations with appropriate monitoring of progress over time. - Service Excellence
Responsible for establishing department level metrics/goals and objectives as well as reporting department accomplishments and plans on a regular basis
Approving managing and monitoring project portfolio status and costs as it pertains to the Managers area of responsibility.
Works with IT leadership team in translating strategy into accomplishable IT operating plans. - Operational Excellence
Manages the portfolio monitors and mitigates risk of portfolios and projects via service mgt processes (ITIL)
Manage and monitors the application and technology operating and capital budgets along with managing and monitoring all vendor and contract performance terms
Benefits
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical dental vision short-term and long-term disability group term life insurance and other optional voluntary benefits.
Wellness
Presbyterians Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges webinar preventive screening and more.
Why work at Presbyterian
As an organization we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are locally owned not-for-profit healthcare system of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 14000 employees - including more than 1600 providers and nearly 4700 nurses.
Our health plan serves more than 580000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Required Experience:
Manager
Employment Type
Full-Time
