drjobs Call Center Representative/Appointment Setter

Call Center Representative/Appointment Setter

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1 Vacancy
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Job Location drjobs

Sacramento, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Call Center Representative/Appointment Setter

Gott Professional Insurance Service (GPIS)

Sacramento CA

About Gott Professional Insurance Service (GPIS)

Gott Professional Insurance Services (GPIS) an Integrity partner is headquartered in Sacramento California. Established in 2007 GPIS provides insurance and financial products and services to specialized markets of federal state and municipal governments and small business employees. GPIS represents some of the largest insurance and financial companies in the country and continues to maintain its focus on educating clients through workshops and individualized information. In 2021 they served over 5000 Americans and produced over $80 million in annual paid premium. For more information visit .

Job Summary

GPIS is seeking an experienced call center professional to be the first impression of GPIS. These scheduling calls are essential to the overall success of our team as they will be the initial consultation with the prospective client. The Scheduling Representative will educate prospects on who we are what we do and how we improve their lives.

Primary Responsibilities:

  • Making daily outbound calls in a professional and efficient manner

  • Handle inbound calls.

  • Accountable for daily and weekly goals for scheduling appointments for our Benefits Specialist along with several inbound and outbound calls

  • Communicate effectively with prospective clients and colleagues

  • Work independently and as a key member of the entire team

  • Place scheduled appointments on representatives calendars

  • Document all calls tasks and appointments in CRM

  • Create a positive first impression of GPIS and the unique services we provide

  • Participate in daily team huddles attend training sessions and other meetings as needed

Primary Skills & Requirements:

  • Knowledge of sales processes

  • Energetic yet compassionate phone skills required

  • Great problem-solving ability

  • Highly motivational and possesses persuasion skills

  • Ability to stay organized

  • Capable of prioritizing and multi-tasking

  • Excellent communication skills

  • Proficient in MS Office 365 CRM or similar software

  • Passion for helping people and enriching their lives

  • Ability to exhibit GPISs Core Values in daily work

  • Previous sales marketing or customer service experience.

  • Previous cold calling or call center experience.

  • Working knowledge of MS Office and GOLD MINE (or similar CRM software).

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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