Complaints Administrator
Complaints Administrator
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Job Description
We have a greatopportunity for Complaints Administrator to join our Wates teamwithin our Responsive Maintenance division. You will be workingout of our Brixtonofficeon one of our social housing contracts providing administrative support to managers and employees within our Wates Property Services Business.
Key Accountabilities will include:
- Amend and improve various Exceltrackers to ensure the data can be utilised effectively for data reporting.
- Create and maintain information on systems and databases andmanage efficient filing systems.
- Close down jobs on the system to ensure reports reflect current work levels.
- Coordinate meetings when required and greet guests and visitors.
- Assist with the ordering of Personal Protective Equipment as and when required.
- Deal with a range of administrative queries that come through to the team.
- General administrative duties including filing emailing and photocopying.
We are looking for an experienced Administrator who is a confident communicator highly computer literate (Microsoft suite - Word Excel etc)and extremely organised. The successful individual will have ideally haveworked in the construction and/or maintenance industry but this is not essential.
Given the nature of this position you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually and we assure you that we do not discriminate based on an applicants criminal record or the details of any disclosed offenses. Additionally certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process please click on the following link: National Security Vetting
Work for Wates
Wates is one of the UKs leading family-owned development building and property maintenance companies. Founded over 125 years ago we have a proud legacy in the built environment.
We are driven by our purpose reimagining places for people to thrive and our three promises:
Thriving places working with customers partners and communities to create places that are more sustainable inclusive and full of opportunity.
Thriving planet protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people creating opportunities and relationships so that everyone who works for and with us feels included invested in and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
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Required Experience:
Unclear Seniority
Employment Type
Unclear
