Job Description: Virtual Assistant
Company: Madrid Insurance Services Inc.
Madrid Insurance Services Inc. is a privately owned independent insurance agency. They specialize in providing a wide range of personal and commercial insurance products with a particular focus on auto home and commercial trucking coverage. Known for its personalized service and competitive rates Madrid Insurance Services collaborates with over 40 insurance carriers to offer clients optimal coverage options. Customer reviews highlight the agencys responsiveness and dedication to finding the best insurance solutions.
Job Responsibilities
- Manage and organize schedules appointments and meetings for executives and staff.
- Respond to client inquiries and provide information regarding insurance products and services.
- Assist with the preparation of insurance documentation and applications.
- Maintain accurate records of client interactions and follow up on outstanding matters.
- Support marketing initiatives including social media management and email campaigns.
- Coordinate communication between clients and insurance carriers to expedite claims and services.
- Perform data entry and maintain updated databases for client and policy information.
- Provide administrative support to various departments as needed.
Essential Qualifications
- High School Diploma is required.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word Excel Outlook).
- Basic knowledge of insurance products is a plus but not mandatory.
Desired Experience
- 1-2 years of experience in an administrative or support role preferably in the insurance industry.
- Experience with customer service and handling client communications effectively.
- Prior experience with scheduling and managing calendars will be beneficial.
Salary & Benefits
The hourly wage for this position is up to $30. Benefits may include:
- Health insurance options
- Paid time off
- Flexible working hours
- Opportunities for professional development