Manager, Air Service Development
Manager, Air Service Development
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Job Description
As infrastructure critical to the regions growth and prosperity BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study in 2019 alone BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76000 jobs in the region and produced more than $443 million in state local and federal taxes. BNA receives no local tax dollars. For more information visit. Follow us on Facebook:@NashvilleInternationalAirport Twitter:@FlyNashvilleand Instagram:@FlyNashville. Learn about New Horizon our second renovation and construction program for the airport at .
Hiring Process:
- Apply online
- Interview(s)
- Offer
- Ten (10) year background check including criminal history check credit check motor vehicle check pre-employment drug screen and breath alcohol test
- Onboarding
Benefits:
- Deferred compensation plans
- Educational Assistance
- Health Dental Vision Life Disability Insurance
- Health Screenings
- Paid Holidays
- Annual/Bereavement/Military Leave
Open Until Filled
Relocation Reimbursement Assistance For Eligible Candidates
Minimum Starting Salary: $77193
Job Summary: The Manager Air Service Development will execute the air service strategic objectives and key initiatives and managing the air service marketing incentive program. This position works under the direction and supervision of the VP Airline & Government Relations requiring independent judgment discretion initiative and supervisory ability.
Essential Job Duties:
- Develops and maintains contacts and close working relationships with airlines other airports aviation organizations local businesses economic development organizations and Chambers of Commerce with the goal of expanding air service at BNA.
- Conducts comprehensive research and analysis regarding passenger demand industry trends state and regional developments airline strategy and new market opportunities.
- Manages overall air service incentive marketing program for the BNA including managing the incentive budget airline reimbursement payment processes and contract compliance to ensure consistency with BNA Air Service Incentive Plan and FAA guidelines.
- Conducts research and analyzes data involving passenger and air cargo service prospects while staying abreast of industry trends and news that could impact air service.
- Coordinates with and advises the Director of Airline Affairs regarding policies and plans impacting air service development including passenger and air cargo service.
- Works closely with independent air service consultants to identify air service deficiencies and opportunities and develop proposals to increase air service within the region.
- Crafts and delivers precise impactful and professional air service presentations to retain and attract passenger and cargo services.
- Coordinates air passenger and cargo customer surveys within BNAs service area to determine what passenger and cargo needs are desired by the community.
- Assists in the community stakeholder outreach and education of key target audiences to promote air service growth.
- Responds to marketing economic and informational inquiries concerning passenger and air cargo service.
- Attends local state national and international select industry airline / airport conferences as the BNA air service representative.
- Willing and able to travel as necessary both domestically and internationally.
- Maintains regular and on-time attendance.
- Follows all safety regulations.
- Supports MNAAs commitment to its culture and values including Respect Integrity Service and Excellence (RISE).
- Performs other duties as assigned.
Knowledge Skills Abilities and Other Characteristics:
- Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
- Communication: Skill in communicating effectively at all levels of the organization and with stakeholders both orally and in writing.
- Professionalism: Demonstrates professional behavior and appearance in all situations.
- Attention to Detail: Is careful about detail and thorough in completing work tasks.
- Researching: Skill in conducting research including identifying research questions planning research gathering data analyzing data and interpreting results.
- Negotiation: Skill in bargaining effectively with others to resolve conflict or achieve results.
- Ethical Behavior: Consistently displays ethical behavior.
- Contract Management: Knowledge of the principles and practices of contract preparation costing auditing management and administration.
- Safety and Security: Knowledge of equipment policies procedures and strategies to promote safety and security.
- Computer Use: Skill in using a personal computer the internet and other software to perform job-related functions.
- Microsoft Office: Skill in using Microsoft Office applications such as Outlook Word Excel and PowerPoint.
- Microsoft Windows: Skill in using the Microsoft Windows operating system.
- Airport Operations: Knowledge of materials methods and equipment used in the operation and improvement of airports.
- Conflict Management: Skill in managing conflict and identifying effective and mutually beneficial solutions to the sources of conflict.
- Contract Administration: Skill in interpreting writing and administering contracts.
- Contract Regulations: Skill in understanding and enforcing contractual agreements rules and regulations.
- Creative Problem Solving: Skill in conceptualizing and developing imaginative workable solutions to problems.
- Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Office Equipment: Skill in using standard office equipment such as telephones copy machines scanners multi-functional printers and fax machines.
- Written Comprehension: Ability to read and understand information and ideas presented in writing.
- Written Expression: Ability to use words and sentences in writing so others will understand.
- Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.
Qualifications:
Required:
- Bachelors Degree inaviation related field of study airport administration business administration marketing or related field.
- 2-4 years air service / route development at an airport airline or relevant consultant experience
- Valid Class D Drivers License
- Valid US Passport
Preferred:
- 2-4 years marketing or economic development for an airport airline or municipality
- Certified Member (C.M.) designation in American Association of Airport Executives (AAAE)
- Accredited Airport Executive (A.A.E.) designation in the American Association of Airport Executives (AAAE)
Required Experience:
Manager
Employment Type
Full-Time
