Production Support Engineer (6805)

Production Support Engineer

Location: Phoenix Arizona
Organization: TSMC AZ

About TSMC

TSMC is the worlds leading semiconductor foundry pioneering advanced chip manufacturing technologies that power the future of electronics. Our cutting-edge 4-nanometer fab in Phoenix Arizona represents our commitment to expanding US-based semiconductor production and technological innovation. Our employees must demonstrate a strong sense of reliability and enthusiasm and possess an attitude that embodies our core values Integrity Commitment Innovation and Customer Trust.

Job Summary

As a Production Support Engineer you will play a critical role in overseeing activities to support production. This position involves managing a team of technicians handling a variety of different projects simultaneously and ensuring success of day-to-day operations at Key-In Center and MFG Training. The ideal candidate for this role must have strong technical capability and possess customer service mindset with excellent verbal and written communication. Must be data driven and possess strong project management capabilities to support production needs. The responsibilities also include collaborating with internal and external customers to coordinate and execute events such as customer visits audits PR events corporate functions or other gatherings.

Essential Functions

The Production Support Engineer will perform various duties including but not limited to the following:

Team Lead & Process Management

• Direct and lead a team of technicians to carry out activities associated with Key-In Center and MFG Training team
• Duties include but are not limited to managing clean room operation and material management auditing training related activities enforcing protocol conducting fab tours and event planning
• Assign tasks provide guidance and monitor the performance of team members
• Co-work with Human Resources on recruiting and retention for MFG Direct Labor
• Ensure MFG training requirements align with company and department goals
• Facilitate development of training (courses OJT enhancement)

Production Support & Coordination

• Coordinate and manage supplier and contractor activities to support FAB needs
• Involve with yearly budget planning and inventory management
• Work with Quality group to ensure FAB consumables and furniture meet company quality standards
• Analyze production support processes and identify areas for improvement
• Perform analysis to optimize cost of consumables to stay within budget while meeting quality standards
• Administer and coordinate fab tours internal/external FAB Audits
• Serve as the primary point of contact between the production support team and other departments

Cross-Functional Collaboration

• Lead and manage multiple cross-functional short and long-term projects with potentially overlapping deadlines
• Coordinate with production engineering and functional teams to address support needs
• Interact with production leaders to understand training and development needs
• Provide support advice and solutions to internal customer facing issues or having questions
• Able to plan support and execute events for the company or community engagement activities

Required Qualifications

• Applicants must be legally eligible to work in the United States
• Bachelors degree in Industrial Engineer Engineering Management Operations Management Management Science Data Science or Analytics Supply Chain Management or related field
• Strong understanding of operational processes and project management methodologies
• Excellent leadership communication and interpersonal skills
• Ability to analyze complex data and make informed decisions
• Proficiency in Excel SQL Power BI and Microsoft PowerPoint
• Strong organizational skills and attention to detail

Working Environment

Physical Requirements

• Ability to work in a clean room environment wearing proper clean room garments (full cleanroom suit protective eyewear gloves hood and mask)
• Must be able to work with computers extensively while remaining sedentary in an office environment throughout the shift
• Visual acuity for reading technical documents and analyzing data
• Manual dexterity for operating tools and equipment
• Must be able to perform the duties of the job with or without a reasonable accommodation

Benefits

As a valued member of the TSMC family we place a significant focus on your health and well-being. When you are at your bestphysically mentally and financiallyour company is at its best. We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your health and achieve your goals across many areas of your life including:

• Variety of medical dental and vision plan offerings
• Income-protection programs for injury or illness
• 401(k)-retirement savings plan
• Competitive paid time-off programs and paid holidays

Work Location: 5088 W. Innovation Circle Phoenix AZ 85083
Training Location: Onsite in Phoenix AZ

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process please contact .

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