Outreach Worker, Full Time

The Program

Taproot Community Support Services (formerly WJS Canada) works to improve the lives of persons in their communities through a variety of programs and services.

Taproot Community Support Services provides culturally-based programs and social services for children youth and families in the Northwestern Ontario communities of Kenora. This trauma- informed program combines outreach and structured educational support to a specialized group of youth through a wrap around support system while in a safe inclusive space where participants can rebuild trust and gain the skills needed for personal and academic growth through a structured day programming and educational environment.

The Position

Assist youth to identify goals and develop plans to achieve them
Access services and navigate to connect to resources in the community as required
Provide outreach and support for vulnerable youth with complex specialized needs.
Assist youth in accessing housing education employment life skills training health and mental health and legal services.
Work collaboratively with community partners and agencies
Acting as an advocate for youth both within the agency and with external agencies
Develop goal focused transition plans with client;
Assess with client the risk factors and develop a wellness plan;
Develop supportive relations with clients family members internal and external staff;
Advocate for clients to ensure quality and timeliness of service and supports;
Create and maintain appropriate confidential records and client files complete reporting requirements in a timely manner.
Provide individual and group programming using cognitive behavioural techniques
Implement individual program plans and ensure coordination of services for each youth
Facilitate skill building experiential learning or activity group sessions such as interpersonal and life skills anger management nutrition parenting career development substance abuse etc. as required
Monitor individual progress towards goals identified with the youth and participate in discharge planning
Advocate for youth when appropriate
Involve caregivers in program planning and activities
Mediate between youth and caregivers and offer parenting guidelines and support as appropriate
Ensure safety and well being of youth involved in the program by adhering to agency policies and procedures and taking appropriate action when necessary


This position requires membership with UNIFOR.

One (1) permanent full-time position available with a weekly schedule of 40 hours:
Monday through Friday 1100-1900.

In Your Role You Will

Participate in regular staff meetings and functions as an active team member
Deliver Services according to agency policy and procedure
Maintain related documentation using agency approved software and provide reports as required
Make recommendations to the supervisor regarding program development policy and procedure formulation and program evaluation
Purchase and monitor food supplies according to approved budgets
Assist with facility maintenance food preparation and expenditure planning
Participate in agency committees upon request of the program manager
Perform miscellaneous job-related duties as required
Liaise and work collaboratively with program advisory committee
Liaise and work collaboratively with community service providers and other professionals to coordinate service provision facilitate referrals to the program and represent the organization and / or program in external events
Represent the agency on community committees as requested by the program manager
Coordinate community involvement in program activities

*** Prior to confirmation of employment all applicants must provide a current (dated within 6 months of hiring date) Criminal Record Check and Ministry Check. These checks can take up to 6 weeks to obtain please ensure you prepare accordingly.

As An Ideal Candidate You Possess

A degree or diploma in related humanities or social sciences
Minimum three years related experience
Valid class G drivers license and proof of insurability as a driver as well as reliable transportation
Current First Aid / CPR Certificates

Required Competencies:
Able to develop implement and manage outcome-based programming.
Experience and knowledge working within Youth Criminal Justice Act.
Skill in organizing resources and establishing priorities.
Able to plan and implement changes in response to client needs/desires and environmental influences through interdisciplinary case management.
Strong interpersonal communication skills and ability to work effectively with a wide range of constituencies in diverse communities able to promote cooperative work environments.
Knowledge and understanding of best practices relevant legislation guidelines policies and standards relating to service deliverables.
Able to collect organize prepare and edit correspondence reports and other documentation
Strong conflict resolution mediation and crisis prevention and intervention techniques
Commitment to quality assurance.

What Taproot Community Support Services Does

At Taproot your passion for helping others can truly make a difference. As an employee-owned company we value collaboration learning and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters and together were building a company were proud of.

Our Employees Enjoy

Work/life balance
Learning and career development opportunities
Competitive wages and salaries per the Collective Bargaining Agreement
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Ontario
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program

For more information on Taproot Community Support Services visit our website:

No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer we prioritize diversity equity and inclusion across all operations. Were seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.