Overnight Front Desk Concierge, Part-time

Who We Are

Tracing our original history back to 1920 EJF Real Estate Services has been a family-owned family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge hands-on industry experience and best-in-class customer service work together to help communities thrive. Want to join in on the fun

What You Do

The Front Desk Concierge is responsible for creating a welcoming atmosphere for the properties we manage and will entail resident package log outs answering phone calls monitoring the security cameras and building access reporting any emergencies to the manager and reporting any fire alarms to 911. The position is Monday-Friday 11pm-7am every other week.

• Staffs the lobby desk monitoring the entrance greeting and assisting residents and visitors entering or exiting the building answering resident inquiries logging resident issues or concerns and notifying the appropriate individual of any security concerns.
• Monitors security cameras exterior doors to the building and maintain a secure environment for residents.
• Accepts deliveries keeps the package log and notifies residents of their deliveries.
• Handles building communications including sending announcements via email and to individual units notifying units of scheduled inspections and posting notices.
• The assistant keeps the email roster up-to-date adds/edits names to the call box and handles fob registration.
• Monitors vendors and contractors when they are in units.
• Manages washing machine quarters; removes quarters from machines rolls quarters sells rolled quarters to residents and deposits funds in the propertys bank account. The assistant also cleans washing machines monthly by running the machines on empty with a cleaning solution.
• Bundles recycling and composting bags and sells the bags to residents.
• Follows all safety and security policies programs and procedures and functions in accordance with the propertys rules and regulations.
• Performs other duties as assigned. The omission of specific duties does not preclude the assignment of duties that are logically related to the position.

Qualifications

• The position requires a high school diploma and at least 3-5 years of prior experience in a similar role.
• Must have good technical skills and phone etiquette.
• Must be able to deliver superior customer service and able to manage interacting with a variety of people from residents to vendors to delivery staff and contractors.
• Ability to manage competing priorities and deadlines as well as the ability to be neat and organized.
• Must be able to commit to a full-time schedule for the long term.

Core Values

All EJF employees must exhibit our core values in their roles and daily interactions.

1. Respect
2. Teamwork
3. Accountability
4. Service
5. Community
6. Passion
7. Integrity

What We Offer

EJF offers a full-time employees comprehensive health benefits package that includes medical dental and vision insurance employer-paid Life and Disability insurance and 401(K) plan with company match.

EJF is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. If you are an applicant that requires reasonable accommodation please email us at .