Chief Manager - UI / UX Design
Department: User Experience & Research
Level: 4B
Experience Required: 12 years
Location: Gurugram Haranya
Type: Full-time
About Axis Max Life UX & Research Team
Join our dynamic team where creativity meets innovation! We are a forward-thinking company dedicated to delivering exceptional digital experiences. Our collaborative environment fosters growth creativity and the pursuit of excellence.
Role Overview
We are looking for a seasoned and visionary UI/UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership people management effective storytelling along with hands-on execution capability.
Key Responsibilities
UX Strategy & Product Design Leadership
- Own the end-to-end UX lifecycle for products within your assigned track.
- Apply user-centered design principles to inform design decisions.
- Develop artifacts including personas journey maps IA wireframes and storyboards.
- Conduct heuristic evaluations expert reviews and recommend improvements.
- Plan and execute qualitative research independently (interviews contextual inquiries etc.).
- Analyze user behaviors and competitive UX benchmarks to inform design.
- Translate findings into actionable insights that improve product usability and desirability.
Cross-Functional Collaboration
- Work with product managers business stakeholders engineers and vendors to align on goals and design solutions.
- Ensure that designs are technically feasible meet business requirements and exceed user expectations.
Design Operations Management
- Create and maintain user flows user journeys IA wireframes prototypes
- Manage UX/UI effort estimations and delivery timelines.
- Contribute to and evolve the design system and UI standards.
Project & People Management
- Oversee design operations ensuring efficient workflows and high-quality deliverables.
- Manage design project timelines priorities and quality of deliverables.
- Supervise and mentor Senior Designers and junior team members.
- Guide team members on applying research-driven design decisions.
Required Skills & Qualifications
- UX Principles:Strong understanding of UX design principles research methodologies and design thinking framework
- Storytelling:Ability to convey ideas and concepts through compelling storytelling.
- Communication Skills:Excellent verbal and written communication skills.
- Problem-Solving:Creative problem-solving skills with a strong analytical mindset.
- Experience: 12 years of hands-on experience in UI/UX design with at least 4 years in a managerial/leadership role.
- Design: Figma Adobe Suite
- Collaboration: Miro Whiteboarding tools
- Project Management: JIRA Confluence
Preferred
- Experience in insurance fintech or BFSI domains is a plus.
- Exposure to accessibility standards responsive design and scalable design systems.
- Strong analytical mindset to turn research into structured problem-solving.
- Portfolio:An online portfolio showcasing product design work analytical decision-making design operations and strategic thinking.
Why Join Us
- Innovative Environment: Be part of a growing UX practice that values creativity and innovation
- Collaborative Culture : A supportive and collaborative environment where you work with passionate professionals
- Growth Opportunities: Opportunities for professional development - shape design culture coach talent and influence the broader customer experience strategy.
If you are a visionary UI/UX Designer with a passion for creating exceptional digital experiences we would love to hear from you!
and be a part of our exciting journey!
Required Experience:
Chief