In-Room Dining Waiter

Join us as an In-Room Dining Waiter at 45 Park Lane recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 and 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected in our values of passion personality respect working together and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the you join us as an In-Room Dining Waiter at 45 Park Lane you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft service and leadership.

What youll do

As a In-Room Dining Waiter youll enjoy your work and take pride in delighting our guests:

• You will be responsible for delivering 5-star service taking pride in everything you are doing while looking after all of our guests needs. An important part of this is to get to know and most importantly to understand our new guests as well as our regular guests. All this is to ensure our guests receives nothing but the best experience.
• Sometimes our guests have special requests involving purchasing specific food or beverage items serving off menu requests pre-ordering meals or placing additional fridges in the rooms. Most of these requests are fulfilled by the In In Room Dining Waiters with the support of the management team.

The items shared are the essence of a day in the life of an In-Room Dining Waiter but well make sure you are provided with specifics on how we care for our hotel.

The operational hours of work are shift-based and may be subjected to change.

What youll bring

Essential Skills and Experience

• Experience in room service luxury restaurant or hospitality guest service.

• Strong attention to detail with a passion for presentation and personalisation.

• Calm and composed under pressure with a natural ability to anticipate guest needs.

• High standard of personal grooming and professionalism.

• Fluent in English with confident and courteous communication skills.

Preferred Skills and Experiences

• Knowledge of food and beverage service standards particularly within a five-star or boutique hotel setting.

• Familiarity with luxury guest expectations and the discretion required for high-profile clientele.

• Understanding of dietary requirements menu items and how to make recommendations or adjustments to suit guest needs.

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan Rental deposit scheme private financial advice and Eye care vouchers.
• Training and Development:Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events:Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
• Referral Bonus:Earn a 1000 bonus when you recommend a friend.
• Well-being Support:Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself) please do call People & Culture team onor emailso that we can discuss how we can support you through this process.