Human Services Navigator

Competency: Knowledge Skills and Abilities:

• General knowledge of social economic and health problems.
• General knowledge of social institutions and the methods of the helping process; general knowledge of individual and group behavior.
• General knowledge of policy affecting practice with children and families.
• Ability to identify social problems and needs and to assess the ability of individual and families to utilize services in problem solving; acceptance of rights responsibilities and differences of others.
• Ability to work effectively through counseling and other methods with individual and families in helping them solve their problems ability to plan and organize work.
• Ability to understand and interpret laws policies and regulations.
• Ability to communicate and establish effective working relationships with families co-workers other professional and technical staff social agencies schools and the general public.
• Ability to work effectively with others in departmental and school-based teams.
• Ability to prepare reports and maintain records.
• Ability to utilize a personal computer and PC software particularly in Windows and Microsoft Office.

Required Education and Experience:

• High school diploma supplemented with post-secondary coursework in subjects such as social work human services gerontology or one of the social or behavioral sciences business or related field and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge skills and abilities
• Minimum of two years of appropriate and related experience in a Human Services area.
• Possession of a valid appropriate drivers permit issued by the Commonwealth of Virginia.
• Must be willing to work flexible work hours based on department and customer needs.

Preferred Qualifications/Certifications:

• Bachelors degree in social work or other human services field.
• Previous experience working in a local department of social services providing direct services to children adults and/or families or closely related experience preferred.
• Bilingual in English and Spanish a plus.

Physical and Mental Requirements:

• Administers work to the public typically in community settings and in families homes often in remote rural areas or in the school.
• Frequent contacts with families and coordination with other public and private agencies (i.e. school clinics etc.) are required.
• Involves frequent driving walking and standing.
• Must be able to assist physically dependent individuals.

Remote Work:

This position is eligible for hybrid remote work. All County staff must maintain residence within the Commonwealth of Virginia.

The Salary Range:

The hiring range for this position is $29.13 - $32.20 per hour (approx. $60598 - $66977 per year). Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits including 12 paid holidays paid vacation and sick leave health insurance options with employer contribution employer-paid life insurance VRS retirement and continuing education/training opportunities. This is a full time FLSA non-exempt position. Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy P-60.

DEADLINE FOR APPLICATIONS:Position open until Friday June 20 2025.

Virginia Values Veterans:

Albemarle County is a Certified V3 organization.

EOE/EEO:

Albemarle County is an equal employment opportunity employer and does not discriminate against any group or individual on the basis of race color religion sex sexual orientation national origin age or disability in regards to any aspect of employment policy and practice: recruitment testing selection assignment pay conditions of work training leave overtime promotion discipline demotion and separation.