Branch Manager (150387)
Branch Manager (150387)
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Job Description
JOB DESCRIPTION Job Code: Job Title: Branch Manager Band: 4A Reporting To: Office Head Grade Senior Manager Department: Agency JOB SUMMARY: Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES: Meet unit targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the companys rules and regulations Track productivity measures as for the unit: AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Pro active agent retention Annual FYC standards Execute plans for growth of the agency Identify interview and select new Sales Managers from natural market and by networking Ensure adherence to laid down sales and service standards for Sales Managers Conduct weekly performance review and planning (PRP) for Sales Managers Ensure retention of Sales Managers by formulating their development plans meeting their training needs and communicating with them on a regular basis Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES: HO co-ordination Sales promotion activities Assist in overall running of the G.O MEASURES OF SUCCESS: CGPA AFYP Case Rate Recruitment Retention Persistency GOLD Audit Rating Active Retention Number of promotions MINIMUM EDUCATION: Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE: Graduate preferably with an MBA If MBA minimum of 6 years of experience in sales and sales management recruitment supervision and development of people. A graduate should have a minimum of 8-10 years of experience in the above domain. Should have local market exposure and experience in process driven quality sales organizations Graduate preferably with an MBA
JOB DESCRIPTION Job Code: Job Title: Branch Manager Band: 4A Reporting To: Office Head Grade Senior Manager Department: Agency JOB SUMMARY: Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES: Meet unit targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the companys rules and regulations Track productivity measures as for the unit: AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Pro active agent retention Annual FYC standards Execute plans for growth of the agency Identify interview and select new Sales Managers from natural market and by networking Ensure adherence to laid down sales and service standards for Sales Managers Conduct weekly performance review and planning (PRP) for Sales Managers Ensure retention of Sales Managers by formulating their development plans meeting their training needs and communicating with them on a regular basis Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES: HO co-ordination Sales promotion activities Assist in overall running of the G.O MEASURES OF SUCCESS: CGPA AFYP Case Rate Recruitment Retention Persistency GOLD Audit Rating Active Retention Number of promotions MINIMUM EDUCATION: Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE: Graduate preferably with an MBA If MBA minimum of 6 years of experience in sales and sales management recruitment supervision and development of people. A graduate should have a minimum of 8-10 years of experience in the above domain. Should have local market exposure and experience in process driven quality sales organizations Graduate preferably with an MBA
Required Experience:
Manager
Employment Type
Full Time
