Internal Firm Services - Human Capital - L&D- Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.

As a learning and development generalist at PwC you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job Description

Job Position: Business Services L&D (Senior Associate)

This document outlines the job specification for the role of Senior Associate in Learning & Development at PricewaterhouseCoopers (PwC) Acceleration Centre . It details the responsibilities required skills and qualifications for the position.

• Job Responsibilities:The role includes supporting L&D program initiatives facilitating impactful learning interventions managing project timelines and collaborating with various stakeholders to enhance learning experiences.1
• Qualifications and Skills:Candidates should possess strong communication skills a Bachelors degree in any and 5 years of experience in L&D

Job Specification

Company

Title

Role /Level

PricewaterhouseCoopers Acceleration Centre Kolkata Learning &Development

Senior Associate

About the Job

Introduction to PwC Service Delivery Center

PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata India

The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-basedskills

Requirements:

These should include

essential &

desirable requirements

such as:

Preferred Knowledge/Skills:

Activities to be performed:

Support L&D programme initiatives with multiple stakeholders and work streams -to shape and create effective learning and leadership development solutions

Facilitate/deliver a high quality impactful learning intervention spanning both live and virtual (welcome programme professional development workshops)

Engage any level of stakeholders in communicating the overall impact of a learning intervention to the business;

Demonstrate an understanding of PwC AC strategy the underlying business and our client service partners

Demonstrate comfort using an array of digital tools like our LMS (Vantage) Google Suite to drive higher value and a tech-enabled learning experience as required

Support leads in managing and running our LMS (Vantage)-based activities

Support in creation of project plans drive milestones meet deadlines and reprioritise as needed to complete timely delivery of projects; manage projects from inception to completion;

Support project teams and SMEs/stakeholders or others they identify during content development including preparation for delivery of content and overall experience.

Understand L&D including processes policies adult learning theories and informal learning curation;

Understand change management emphasizing what is necessary to bring about business cultural and organizational change to people process structure and technology;

Understand research and digital skills to assist in curation and creation of informal learning objects;

Collaborate closely with Onboarding COE to ensure a smoothform onboarding welcome experience

Assess training needs of teams on a periodic basis

Level of experience

Education/qualifications

Industry experience

Technical capability

Key personal attribute

Required attributes:

Team player with very strong verbal and written communication skills

Executive presence with strong skills to facilitate L&D programmes including onboarding of new joiners

Versatility and flexibility to work efficiently during off hours when needed;

Demonstrates cultural sensitivity and collaborates with colleagues across the network;

Comfortable working in a cross-cultural environment in a virtual working model

Masters in Humanities Communications Education or relevant disciplines

Should have 5-8 years overall experience of which at least 3 years should be relevant to L&D.

Preferred attributes:

Experience in adult education instructional design/technologies organizational development would be a plus

Using agile project management techniques

Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;

Knowledge on learning tools and technologies such as Cornerstone On Demand

Experience of having worked in an offshore environment

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions Financial Management 31 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date