Legal Support Manager

Who are we

Gilchrist Connell is a leading national law firm operating across all Australian jurisdictions from its five offices inAdelaide Brisbane Melbourne PerthandSydney.In recognition of our excellence in the insurance sector Australasian Lawyer named Gilchrist Connell as the2023 Insurance Specialist Firm of the Year.

We believe that partnering with sophisticated clients on high quality work and enjoying a rewarding personal life should not be mutually exclusive.

In 2024 for thefifth consecutive year Gilchrist Connell is one of only 31 firms recognised as an Australasian LawyerEmployer of Choice. Certified as aFamily Friendly WorkplaceandGreat Place to Work we adhere to best practice in supporting employees to meet their work family and wellbeing needs.

The firm has a genuinely positive work culture built on transparency in feedback supportive flexible working practices leading employee support programs and benefits.

What we offer you

Gilchrist Connell offers a wide range of benefits including:

• A culture built by real people committed to each other and their clients success! Our firm has a collegiate buzz and is growing in response to client demand.
• Access to an experienced team of lawyers at different levels who are dedicated to helping you learn and grow in your role and to provide support while you do so
• Flexibility to manage your time. Be efficient get your work done and go enjoy your personal life.
• Responsibility for and meaning in your work.
• A truly diverse and inclusive workplace where all our people can flourish and fulfil their highest potential for the benefit of our people the firm and our clients.
• Community mindset. We recognise our role as a corporate citizen and invest in a standalone pro bono practice and community response.
• Access to professional development opportunities with leading external providers.
• A competitive salary with discretionary incentives linked to firm performance.
• Group Salary Continuance (GSC) at the firms cost.
• Market leading family friendly policy entitlements over and above government entitlements.
• Comprehensive wellbeing support services through our EAP provider and Osara Health which is available to you and your family.
• Access to corporate discounts for over 400 retailers.

About the Role

We have a fantastic opportunity for aLegal Support Managerto support our dynamic Perth office. Our team are committed to excellence for our clients as well as managing your own lifestyle and wellbeing; we have high expectations of our work but also an understanding of when to let your hair down and switch off.

With a successful practice already established and still growing you must be driven to assist our team in cultivating quality client relationships. We prioritise team success and an attitude that we should all lift up those we work with your success in this role will be reliant on your ability to engage with your colleagues and help grow our teams practice.

Your key responsibilities:

• Lead a team of administrative staff and embed and sustain high performance.
• Work with principals to ensure internal administrative service delivery needs are met.
• Manage workflow to support client service delivery.
• Co-ordinate billing.
• Facilitate performance improvement through changes to processes and procedures in consultation with stakeholders.
• Monitor overtime levels to ensure overtime is intermittent rather than a consistent requirement.
• Advise on and participate in recruitment process as required.
• Onboard all new Perth based staff including training and support.
• Liaise with Building Management regarding appropriate utilities to support the smooth operation of the office.
• Assist finance with credit card reconciliation and other Perth specific tasks.
• Responsible for onsite OHS compliance and incident reporting.
• Coordinate in office events/functions/client meetings within budget.

What you will bring to the role:

• At least 4 years of experience in a legal administrative position.
• At least 2 years of experience leading and managing an administrative team.
• Demonstrated ability to lead guide and mentor others.
• Demonstrated ability to build strong working relationships with internal and external stakeholders at all levels.
• Strong service delivery focus being motivated by outcomes and getting a quality job done.
• Experience with Elite 3E is an advantage.
• Sound knowledge of legal documentation and procedures.
• Excellent written and verbal communication skills that are adaptable to the audience.
• Self-motivated and able to work at pace.

Youll have strong MS Office proficiency impeccable organisation and self-management skills with a strong ability to prioritise your day and tasks. We also value a sense of humour and the ability to make the office an enjoyable and friendly place to work.

Candidates can request reasonable adjustments for any part of the recruitment process. If you need any specific adjustment please contact our People team so we can work together to support you.

We encourage applications from individuals of diverse backgrounds including but not limited to First Nations LGBTIQA persons with disabilities as well as individuals of all ages and cultures. Were a safe inclusive and equitable workplace and celebrate the diversity of our people.

If you are looking for a challenging and rewarding career and want to work for a firm that values high performance innovation growth whilst having fun along the way we would love to hear from you! Please talk to our Talent Acquisition Partner Rachel Gerreyn on 0 about joining Gilchrist Connell. Alternatively hit the apply button to submit your CV and cover letter.

A quick note to agencies we do not need support with this role at present. Thank you.