Estimator
Estimator
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Job Description
- Meet with residential and commercial property owners to conduct onsite inspections and scope generation.
- Estimate each loss using a 3rd party estimating software Xactimate.
- Work closely with insured and interested parties.
- Ensure each project achieves a minimum gross profit margin as determined by company standards.
- Communicate any change orders and insurance supplements.
- Build and maintain business relationships with insurance adjusters brokers and TPAs.
- Participate in the on-call rotation requiring evening and weekend point of contact for any new losses as determined by the rotating schedule
- Client Development
- Be the face of our company in the market specific to the unit
- Be the expert in the industry
- Maintain contact/relationships with key customers
- Seek alliances to improve performance
- Support staff in key client situations and event
- Meet or exceed compliance to Carrier Program SLAs
- Meet or exceed property owner expectations for communication and service maintaining a NPS score greater than 55.
- Other duties and activities as required
- Minimum college degree or equivalent industry experience required.
- 2-4 years industry experience.
- Proficiency with computers and various technologies.
- Experience with Xactimate or other estimating software preferred.
- Industry certifications including IICRC and Lead preferred.
- Valid Drivers license and satisfactory driving record required.
- Satisfactory background check.
- Ability to participate in a rotating on-call schedule.
- Excellent communication and customer service skills providing compassion and empathy to our customers.
- Present a professional demeanor.
- Ability to work in a fast paced environment.
- Take initiative in pursuing industry certifications and improving technical knowledge.
- Ability to remain calm under pressure and stress.
- Ability to work independently with exceptional organization and time management skills.
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Employment Type
Full-Time
