Sales Manager - Downtown Chrysler Dodge Jeep Ram
Sales Manager - Downtown Chrysler Dodge Jeep Ram
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Job Description
Sales Manager -Elevate Your Career at Downtown Chrysler Dodge Jeep Ram!
At Downtown Chrysler Dodge Jeep Ram part of the innovative Downtown AutoGroup (DAG) were not just selling new and pre-owned vehicles. Were a community of dedicated professionals who believe that every pre-owned Downtown Chrysler Dodge Jeep Ramshould deliver the same excitement and prestige as a new one. Take a look at ourunique approachand see for yourself!
Why we need you
You understand that a pre-owned Downtown Chrysler Dodge Jeep Ramis more than just a used car - its a gateway toindulgencefor many of our guests and an opportunity to expand our Downtown Chrysler Dodge Jeep Ramfamily. You know how to build a pre-owned inventory that reflects the quality and diversity our guests expect. Thats what we strive for every day. And thats where you come in.
Our vision at Downtown Chrysler Dodge Jeep Ramis to redefine the pre-owned car experience. To achieve this we need an exceptional leader who can curate an outstanding inventory guide our team in presenting these vehicles and ensure that every pre-owned Chrysler Dodge Jeep Ramleaves our dealership meeting the highest standards. Someone who can blend a keen eye for value with an unwavering commitment to the Downtown Chrysler Dodge Jeep Rambrand promise.
Without you were just another used car department. With you were the premier destination for pre-owned Downtown Chrysler Dodge Jeep Ramvehicles where every car tells a story of lasting quality.
Heres what youll be doing
You will beresponsible for overseeing the day-to-day operations of the pre-owned vehicle department. This role involves managing a team of sales representatives developing sales strategies ensuring customer satisfaction managing inventory and achieving sales targets. The Pre-Owned Sales Manager will focus on optimizing pre-owned vehicle sales maintaining profitability and ensuring compliance with company policies and applicable regulations.
Your responsibilities will include:
- Team Leadership and Development:
- Lead train and motivate the pre-owned vehicle sales team to meet and exceed sales targets.
- Set clear performance expectations for the team and conduct regular performance reviews.
- Provide ongoing coaching mentoring and professional development opportunities.
- Ensure team adherence to the dealerships sales processes and policies.
- Sales Strategy and Planning:
- Develop and implement effective sales strategies to maximize pre-owned vehicle sales.
- Monitor local market trends and competitor activity to adjust sales strategies accordingly.
- Set monthly and annual sales targets for the department and work with the team to achieve them.
- Collaborate with the marketing team to develop promotional campaigns for pre-owned vehicles.
- Inventory Management:
- Manage the pre-owned vehicle inventory including purchasing appraising and pricing vehicles.
- Ensure optimal inventory levels by managing trade-ins auctions and wholesale activities.
- Monitor the inventory turnover rate and ensure vehicles are priced competitively.
- Maintain an attractive and organized display of vehicles on the lot and online platforms.
- Customer Relationship Management:
- Ensure a high level of customer satisfaction by providing excellent service throughout the sales process.
- Handle escalated customer concerns and complaints in a professional and timely manner.
- Work with the sales team to follow up with customers after the sale to ensure satisfaction and foster repeat business.
- Develop and maintain strong relationships with local business partners and customers.
- Financial Management:
- Ensure the profitability of the pre-owned vehicle department by controlling costs managing pricing strategies and maximizing gross profit.
- Analyze sales performance and financial data to track progress towards targets and identify areas for improvement.
- Collaborate with the finance department to offer competitive financing and insurance options for customers.
- Work with the General Manager to prepare budgets and financial forecasts for the department.
- Compliance and Reporting:
- Ensure compliance with all federal provincial and local laws related to vehicle sales and financing.
- Maintain accurate and up-to-date records of vehicle sales inventory and customer interactions.
- Prepare and submit sales reports inventory reports and other required documentation to the General Sales Manager or General Manager.
- Ensure the dealerships policies and procedures are adhered to by all members of the sales team.
- Collaboration with Other Departments:
- Work closely with the service parts and finance departments to ensure smooth operations across the dealership.
- Collaborate with the marketing department to promote the pre-owned inventory through various channels (online in-person events etc.).
You need these qualifications
- Education: High school diploma or equivalent required; post-secondary education in business automotive management or a related field is preferred.
- Experience: Minimum 3-5 years of experience in automotive sales with at least 2 years in a management role preferably in pre-owned or used vehicle sales.
- Leadership: Proven ability to lead mentor and manage a sales team effectively.
- Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
- Communication: Excellent verbal and written communication skills; ability to build rapport with customers and team members.
- Customer Service: Commitment to providing an exceptional customer experience.
- Financial Acumen: Understanding of gross profit pricing strategies and inventory management.
- Technology: Proficient in using dealership management software (e.g. DealerTrack CDK Global) and Microsoft Office Suite (Excel Word PowerPoint).
- Compliance: Knowledge of automotive laws and regulations in Ontario including OMVIC (Ontario Motor Vehicle Industry Council) standards.
- Licenses: A valid Ontario drivers license with a clean driving record is required. OMVIC certification is requird.
Working Conditions:
- The role may require extended hours including evenings weekends and holidays to meet the demands of the dealership.
- Primarily based in an office environment within the dealership but also involves time spent outdoors on the lot.
It would be nice if
- You have specific experience with Chrysler Dodge Jeep Rambrands
- Youre familiar with certified pre-owned program standards and processes
- You have experience implementing innovative digital marketing strategies for pre-owned vehicles
- Proficiency in inventory management systems and digital marketing tools
- Youre multilingual reflecting the diversity of our guest community particularly if you speek Mandarin or Cantonese.
What we offer
- Impactful Work:Every day presents new challenges and opportunities to make a difference.
- Career Growth:Were committed to helping our team members grow their careers with us- we believe in promoting from within.
- Community:Be part of a team thats as passionate about cars as you are in one of the most vibrant cities in the world.
- Competitive Pay:Attractive salary with opportunities for bonuses.
- Comprehensive Benefits:Health dental and vision coverage along with a Parts & Service Discount and a generous Vehicle Purchase Program.
- Professional Development:Ongoing training opportunities to keep your skills sharp and your career on trackthrough our DAG Academy.
- Modern Facility:Work in a clean organized and well-equipped shop that prioritizes safety and efficiency atour state-of-the-art Autoplex.
- Positive Work Environment:Be part of a supportive and friendly team that values your contribution.
You are what drives us Apply Now!
If youre ready to take your career to the next levelplease excited to hear your story!
This is an in-person role.
Downtown Chrysler Dodge Jeep Ram and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. Wed be happy to provide reasonable accommodations to help you apply - just email us at.
Join us at Downtown Chrysler Dodge Jeep Ramin revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however only those selected for an interview will be contacted.
Required Experience:
Manager
Employment Type
Full Time
