Tech Support Spec (119300)
Tech Support Spec (119300)
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1 Vacancy
Job Description
Work Place Flexibility: Onsite
Legal Entity:Entergy Services Inc.-ESI (OLD)
At Entergy weve been planning for the future for more than 100 years. Weve experienced a lot of change generating power first from sawdust to splitting atoms harnessing sunlight and using abundant clean and efficient natural are leading the clean energy transformation for the utility industry and continue to explore alternative technologies.
We are on the verge of a monumental technology convergence where reality swiftly catches up to possibility. The utility of the future does much more than keep the lights on and the gas flowing. Its knowledgeable and skillful workforce will solve challenges and fuel a brighter smarter cleaner and more prosperous future for everyone.
Having the lowest retail electricity rates of any utility in the United States drives economic growth within Entergys region a key ingredient to sustained growth for any utility. We also believe a diverse workforce committed to personal and professional growth is critical to our success. We place a high priority on developing talent to meet current and future needs giving employees opportunities to grow their careers their way. Weve committed over the next three decades to reduce our carbon emissions from our operations to net-zero by 2050.
Entergys Power Generation group operates a fleet of more than 30 owned leased or operated natural gas coal oil hydro solar and petroleum coke plants with a total engineering capacity exceeding 20000 megawatts. Entergy continues to build or acquire megawatts from new hydrogen capable natural gas units solar wind and other technologies complement its existing megawatts of nuclear natural gas coal oil hydroelectric and solar facilities.
* This position will be filled as a Technical Support Specialist II - Sr. based up on the experience and qualifications of the selected candidate. *
JOB SUMMARY/PURPOSE:
Responsible for developing implementing and managing improvement projects and/or provide diagnostic subject matter expertise to enhance the overall reliability efficiency and safety of the plant. Position can exist in the following environments: Plant Plant Support or Fleet all work is completed in accordance with Entergy procedures and within compliance guidelines (SoX EH&S NERC etc).
JOB DUTIES/RESPONSIBILITIES:
- Conduct root cause analysis and prepare reports for management use.
- Provide primary or backup technical support for various plant system and processes.
- Utilize experience knowledge and online monitoring systems and tools to analyze trend and monitor plant equipment performance data in an effort to improve plant operation.
- Provide technical support to maintenance outage and smaller capital projects.
- Technical Lead on specific / complex projects.
- Technical Lead on compliance related areas of responsibility and support sites compliance within guidelines (NERC CIP EH&S etc.)
- Schedules contractors to perform work and manages all associated budgets. Closing out contracts and resolving invoice issues as needed. Participating in the Accrual process as required. Participating in the budget development process.
- Support equipment problem solving condition assessments and represent Entergy during OEM discussions or shop repairs. Plant Support assignments may engage in diagnostic services (vibration analysis off-line motor testing Infra-red performance testing vacuum leak-detection etc.).
MINIMUM REQUIREMENTS:
Minimum education:
- High school diploma or GED or equivalent experience.
- Desired:
- Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field.
Minimum experience:
- Technical Support Specialist II:2-4years of power plant or relevant technical experience is preferred.
- Technical Support Specialist III:4-6 years of power plant or relevant technical experience is preferred.
- Technical Support Specialist Sr.: 6 years of power plant or relevant technical experience is preferred.
Minimum knowledge skills and abilities:
- Proficiency in all applications of the Microsoft Toolkit.
- Must possess good computer skills.
- Ability to work independent of direct supervision.
- Good communication skills also required.
- Duties often require call outs and work after normal hours.
- Be able to keep records and reports.
Any certificates licenses etc.:
- None
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
#LI-DNP
Primary Location: Louisiana-WestlakeLouisiana : Westlake
Job Function: Professional
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 119300
Travel Percentage:Up to 25%
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Employment Type
Full-Time
