Agent Services Representative
Agent Services Representative
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Job Description
Agent Services Representative
Hovis & Associates
St. Louis MO
About Hovis & Associates
Hovis & Associates is a long-standing family-run business founded in 1984. The values-driven firm has expanded its consultative services throughout the greater St. Louis metropolitan area and the nation offering three categories of service: Medicare consulting agent services and financial services. The experienced team at Hovis & Associates also supports agents working within the Medicare consulting arena and takes great pride in creating a professional positive and rewarding experience for agents nationwide. Hovis & Associates is based in St. Louis Missouri.
Primary Responsibilities:
Primary responsibilities will be to serve as gatekeeper for the St. Louis office
First point of contact in the office and on the phone; therefore applicant should possess poise grace and know applicable business etiquette
Maintains calendars for STL office and confirms appointments
Sanitize office space at end of each day
Maintains visitor logs
Regularly orders and tracks office supplies
Gathers and processes paperwork from Medicare beneficiaries including but not limited to:
Emails/mails paperwork to beneficiary
Follows up with any questions
Run prescription comparisons on Medicare website
Searches doctors in networks
Prepares applications
Adds policy details in database
Scans paperwork into database redacts application (if applicable)
Confirms policies are effective/active
Handles any application issues
Submits applications on behalf of the executive and for own production
Track applications and send out disenrollment letters when needed
Update the client of approved policy status
Track certifications for Ready to Sell Drawings
Primary Skills & Requirements:
Life & Health Insurance license preferred or must obtain one within three months of hire (Training exam and license paid for by Hovis & Associates-Bonus paid upon completion)
Self-motivated detail-oriented positive attitude uphold a high degree of confidentiality organized good stress management and excellent verbal/written communication skills. Proficient in Microsoft Office Suite and Adobe Pro.
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
