Risk Analyst II
Risk Analyst II
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$ 75000 - 112000
1 Vacancy
Job Description
Want to help us help others Were hiring!
GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.
Join us! The GoFundMe team is searching for a skilled and passionate risk analyst to join our global operations. In this dynamic role you will be required to operate at an impeccable level of consistency while mastering new techniques and technologies to ensure GoFundMe remains a safe place to give and receive donations online.
Trust & Safety is an integral part of GoFundMes business. It drives growth builds and nurtures our brand and ensures that we always do the right thing by our customers. The Risk Compliance and Platform Integrity team is at the front line of GoFundMes efforts to protect donors fundraiser organizers beneficiaries and our company from financial crimes and abuse. As a member of the Risk Identity team you will be responsible for providing high-quality email support to ensure the authenticity of fundraisers campaign organizers and beneficiaries as well as analyzing fundraisers for fraud and money laundering schemes verifying identities and KYC/B information and enforcing compliance with relevant laws and regulations.
The Job
- Providing high-quality email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity and safe delivery of funds for beneficiaries.
- Evaluating fundraiser and account attributes for unusual activity and escalating identified risks for final determination and/or next steps.
- Conducting customer due diligence reviews on individuals to support escalation pathways to the Compliance team for enhanced due diligence; focusing on sanctions and watchlist screening Politically Exposed Person(s) Counter-Terrorism Financing and financial crimes
- Conducting due diligence and KYB reviews on organizations including but not limited to identity verification and watchlist management to ensure entities comply with our Terms of Service and applicable laws and regulations.
- Collecting and analyzing information on an organizations governance operations and financial performance.
- In times of global crisis supporting the Trust & Safety team to set up crisis monitoring protocols and proactively assisting affected customers and other stakeholders as needed.
- Working cross-functionally with Compliance Trust & Safety Legal Customer Operations payment processor risk teams and others to ensure fundraisers on GoFundMe are legitimate and donations are delivered to the correct parties.
- Fielding questions connected to customer due diligence from the Go To Market Communications and Public Affairs teams.
- Developing a deep understanding of risk-related issues experienced on the platform.
You
- 2-5 years experience working in the payments or compliance industry and knowledge about merchant processing behaviors.
- Knowledge of global customer due diligence AML CTF sanctions beneficial ownership requirements Know Your Customer standards and how these apply for a merchant and the wider financial ecosystem.
- Passionate about staying current on regulatory changes industry guidance and card scheme compliance.
- Excel in individual metrics to adhere to Service Level Agreements and maintain strong quality standards while contributing to improving the teams operational performance.
- Ability to work with ambiguity thrive in a dynamic environment with shifting priorities and quickly adapt to process and policy changes.
- Empathetic with a strong customer-centric mindset.
- Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment.
- Ambitious self-starter with excellent attention to detail.
- Fast learner with initiative and follow through without sacrificing quality.
- Strong performer able to meet deadlines while balancing different priorities.
- Communicate clearly and concisely both orally and in writing with C1 English proficiency.
- Inquisitive with a solution-oriented mindset.
- Exemplify company core values and embody team culture
Why youll love it here
- Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
- Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
- Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
- Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
- Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
- Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
- Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
- Community Engagement: Make a difference through our volunteering and Gives Back programs.
We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.
The total annual salary for this full-time position is $75000 - $112000 equity benefits. As this is a hybrid position the salary range was determined by role level and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please contact us at .
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 24 annual report.
For recent company news and announcements visit our Newsroom.
Required Experience:
IC
Employment Type
Full Time
