Gate and Access Attendant
Gate and Access Attendant
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1 Vacancy
Job Description
Position Available: Gate and Access Attendant
About us
The Mississaugua Golf and Country Club is one of Canadas top private all-season golf clubs with a diverse membership of 1400 members and an outstanding Tier One golf course famous for its excellence. The Club has played host to numerous premier events including six Canadian Opens.
Founded in 1906 MG&CC is a year-round private club that offers golf curling and tennis dining fitness and social amenities. Our Tudor Clubhouse is a spectacular venue for casual and fine dining banquets weddings and various social events and functions.
At MGCC we are committed to building a diverse and inclusive workplace where all employees feel valued respected and empowered to contribute their unique perspectives and talents. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are and where everyone feels seen and heard.
Position Summary
The Gate/Access Attendant will make the first impression to members and guests. They will control access to the club by checking vehicles for proper access to the Club and allowing entry only to members designated guests and employees. Primarily this person will monitor the parking facilities to ensure the security of member/guest vehicles reporting suspicious activity ensuring only valid vehicles are parked in the parking facility. In addition to physical access control this role includes the operation and management of the Clubs credential management system guest access processing and member support in RFID and Club app technology.
Key Responsibilities
Greets members guests vendors and staff in a friendly courteous manner
Operate and maintain the Clubs access control and credential management computer system.
Review process and email guest credential requests submitted by members ensuring accuracy and timely delivery.
Provide support to members in using RFID access technology and the Clubs mobile application including setup and troubleshooting.
Edit and update member and guest profiles within the access control system.
Monitor parking facilities and surrounding property; report suspicious activity and ensure proper parking practices.
Secures premise by patrolling property monitoring surveillance equipment and access points.
Verifies all contractors and service providers by clearing proper identification and work authorizations
Completes and maintains all appropriate access control logs and reports
Performing routine inspections of specific areas
Appropriately responds to telephone and radio calls inquiries and emergencies
Operates and assumes responsibility for proper function of access barriers system currently in place
Takes initiative and use good judgement in emergency or suspicious situations. This involves resolving conflicts documenting incidents and contacting authorities when necessary
Works in conjunction with the all departments to help exceed member expectations through communication of members and guests entering the property
Maintain relationships with the other attendant so that all pertinent information is passed along to communication is kept fluid.
Consistently the system in place for log /reservation information to keep a live count of guests registered and coming to the property
Reports in writing all suspicious incidents/ activity around the Club to management Investigates security breaches incidents and other alarming behavior
Ensures awareness of all people on and or around the parking facility and reports suspicious persons or activity to management
Fulfills other duties as assigned by manager.
Skills & Requirements
Minimum high school education or equivalent
A qualification in security training and strong knowledge of de-escalation strategies
Familiarity with digital systems or database management considered an asset
Strong attention to detail and outstanding surveillance skills
Security Guard License considered an asset
Prior experience as a Security Guard would be advantageous
Knowledge of Security Operations and Procedure
Strong customer service skills required
Strong verbal and written communication skills required
Operational knowledge of MS Word Excel and Outlook
Professional demeanor and appearance required
Must be able to work a flexible schedule
Ability to maintain composure under pressure
Problem-solving skills
Ability to work independently
First-Aid and CPR
Required to work outdoors
Available to work a flexible schedule including morning and afternoon hours on weekdays and weekends.
Ability to patrol grounds on-foot- Physical strength and fitness
Criminal background check will be conducted as part of the hiring process
You will enjoy working at MGCC because....
We offer a team-oriented environment and the opportunity work with enthusiastic service-oriented professionals
Enjoy challenging work with lots of variety and opportunities to continuously learn and develop
Enjoy delicious meals prepared fresh daily by our culinary team
Have fun with the MG&CC team at our Club Sponsored events and activities
Staff uniform provided
Perks through Perkopolis
Experience a flexible work schedule that facilitates your work / life balance
Achieve your fitness goals in a supportive environment thought the use of the fitness Centre
The opportunity to play golf on one of Canadas top courses!
Location:
1725 Mississauga Rd. (Mississauga Rd. & QEW) (Toronto Canada Area)
**NOTE: MG&CC is not on a bus route. You must have reliable transportation.
MGCC is an equal opportunity employer and we would like to thank all applicants for their interest. All applications and responses will be held in strict confidence. Please note that we will only be contacting the candidates under consideration.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005 and the Ontario Human Rights Code Mississaugua Golf and Country Club will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process please inform Human Resources of the nature of any accommodation(s) that you may require.
Employment Type
Part-Time
