Operations Lead - Home Care
Operations Lead - Home Care
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Job Alert
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Job Description
- Lead the delivery of high-quality Home Care across regional NSW.
- Flexible location including Sydney Orange Albury or Dubbo.
- Enjoy salary packaging wellness perks and work-life balance.
The Organisation
UPA Aged Care Solutions is a not-for-profit values-based organisation committed to providing high-quality Residential Aged Care Home Care and Retirement Services. We believe every individual has the right to live with dignity respect and security and we strive to attract and retain top talent who share our philosophy of care.
Our services include: -
- Residential Aged Care
- Home Care Services
- Retirement Villages
The Opportunity
We are looking for a regional Operations Lead to join our Home Careat UPA of NSW. Reporting to the Director of Home Care in this pivotal role you will oversee the coordination management and quality delivery of Home Care/Consumer-care services. You will be responsible for workforce development governance continuous improvement and quality oversight and the implementation of Work Health Safety frameworks across the home care division. This role is flexible in location and you can be based in anywhere across our operational footprint in Southern and Western NSW including Greater Metropolitan Sydney Albury Orange or Dubbo.
Duties will include (but not limited to):
Strategic Leadership & Planning: Lead service development initiatives monitor KPIs and identify trends to enhance Home & Community Care services in alignment with UPAs mission.
Operational Oversight: Ensure efficient compliant operations through regular reviews risk management incident reporting and continuous service improvement.
Staff Management & Culture: Foster a supportive work environment ensure staff are qualified and aligned with UPAs values and implement workforce planning and development systems.
Governance & Quality Assurance: Establish and maintain systems to meet Aged Care Quality Standards drive continuous improvement and collaborate on quality programs and documentation.
Financial Accountability: Develop and manage budgets monitor financial performance and ensure regions meet financial KPIs.
Work Health & Safety Compliance: Uphold WHS responsibilities by ensuring personal and team compliance with safety regulations and procedures.
Marketing & Stakeholder Engagement: Promote UPA services through community engagement marketing strategies and maintaining strong stakeholder relationships.
Professional Conduct & Development: Uphold ethical standards participate in performance reviews and training and stay current with industry trends and professional requirements
We are also willing to invest in training and offer you all the support you might need in order to succeed in your role.
What you bring
- AHPRA Registered Nurse or equivalent Health qualifications demonstrating leadership in the provision of high-quality home care services.
- Sound knowledge and understanding of the Aged Care Quality & Safety (ACQS) Standards & the outcomes required in each standard.
- Understanding of UPAs Strategic Goals
- Strong Planning and time management
- Demonstrated ability to lead and embed change.
- Ability to develop coach train and lead a new team.
- Excellent communication and report-writing skills.
- Experience in liaising and negotiating with community service providers.
- Well-developed analytical and conceptual abilities
- Strong organisational skills with the ability to plan and prioritise work according to strict guidelines and an eye for detail.
- Demonstrated decision-making problem-solving and conflict-management skills.
- Demonstrated ability to use the Microsoft Office Professional Suite (all applications)
Benefits and perks
- Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15900 living expenses and $2650 entertainment benefits tax free)
- Access to a Wellness Program
- Employee Assistance Program
- Up to $500 retention bonus for permanent appointments
- Support provided for your ongoing AHPRA registration requirements (including payment of annual fees)
- Platinum Member of the Australian College of Nursing
- Supportive and friendly work environment
- Work/life balance and flexible working arrangements available
- Workplace education and support provided
- Opportunity to make a real difference to your community and the lives of those in need
Pre-employment screening
The successful candidate is required to have completed/have a willingness to undertake the following:-
- Vaccinated in accordance with UPAs Immunisation and Vaccination Policy. (including proof of the required doses of a TGA approved COVID-19 vaccine and annual influenza)
- Undertake a National Criminal History Check
- Insolvency check
- Pre-Employment Medical Assessment
- Required to travel within NSW
Appointment is subject to satisfactory of all pre-employment checks.
Interested
Simply click on the apply now button and submit your cover letter and resume for consideration. For a confidential discussion or to obtain a copy of the position description please contact the UPA Talent Team at.
To find out more about UPA of NSW we invite you to visit our website at .
We welcome applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the UPAs Talent Team at.
Employment Type
Full-Time
