Alovia we are looking for an integration specialist oriented to the data connections part and in full contact with the customers for one of our main customers in the service sector in Palma de Mallorca (Spain).
Monitor the performance and status of push connections with clients.
Investigate and resolve issues related to data delivery connection errors or system mismatches.
Communicate proactively with clients to troubleshoot problems clarify requirements and ensure resolution of integration issues.
Verify the accuracy and integrity of the data received through push integrations.
Collaborate with internal technical teams to coordinate actions and improvements.
Participate in the planning and implementation of new push connections and enhancements.
Maintain clear documentation of configurations issues and communication logs.
Ensure all connections meet defined data quality and operational standards.
Identify opportunities to optimize processes and improve connection reliability.
Requisitos
Experience in technical support system integrations or data operations.
Strong communication and client-facing skills in English and Spanish.
Familiarity with automated data exchange between systems.
High attention to detail and ability to detect data inconsistencies.
Excellent problem-solving and analytical abilities.
Comfortable working independently and managing multiple priorities.
Nice to Have
Familiarity with monitoring tools and ticketing systems.
Experience in the travel or hospitality tech sector.
Familiarity with data formats like XML JSON and EDF.
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