Senior Product Manager - Technical, Alexa Communications
Senior Product Manager - Technical, Alexa Communications
Posted on :
07-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 136100 - 235200
Vacancy
1 Vacancy
Posted on :
07-06-2025
Job Description
The vision for Alexa is to be the worlds best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers from drafting communications to coordinating with people on behalf of customers. At Alexa Communications were leveraging Generative AI to bring this assistant to life.
If youre passionate about building magical experiences for customers while solving hard complex technical problems then this role is for you. You will operate at the intersection of large language models real time communications voice and graphical user interfaces and mixed reality to deliver industry leading features for end customers.
Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.
Key job responsibilities
As a Senior Product Manager - Technical in Alexa Communications you will be responsible for building calling texting emailing and sharing experiences where Alexa acts as an agent to get things done for customers. This role is cross-functional you will work closely with engineering science design business intelligence operations finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical able to work effectively in a matrix organization and adept at synthesizing a variety of technologies and capabilities into high quality simple products and applications that customers love.
As a product leader you will:
* Own and define the vision strategy and product roadmap manage tradeoffs and dependencies with key stakeholders and execute on deliverables
* Work closely with the engineering design and science teams to develop an offering that will delight customers
* Drive product launches including working with business development Alexa partner teams public relations team executives in other companies and other product management team members
* Monitor the business and refine the roadmap
A day in the life
Given the scope and high level of ownership that product managers have in Alexa rarely are two days the same. You are a business owner customer-facing representative for the service and the point person for partner teams.
On a weekly basis you will be working with customers to learn about the problems they are trying to solve analyzing service and business metrics writing PRFAQs BRDs and naming documents iterating on product decisions with the Science and Engineering team working with partners in solution architecture legal documentation etc. thinking big to envision what is next and exhibiting learn and be curious for different technologies growth strategies and market trends.
On a daily basis youll have a chance to work with everyone who makes products at Alexa successful including senior leadership engineers business and sales experts marketing advocates data scientists content writers and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge with business and service data to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise youll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community using your own product by developing samples demos side-projects and through mentorship both as a mentor and mentee. Our customers are developers and technical decision makers so you will be using code technical documentation and architecture diagrams to understand problems and communicate solutions.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
If youre passionate about building magical experiences for customers while solving hard complex technical problems then this role is for you. You will operate at the intersection of large language models real time communications voice and graphical user interfaces and mixed reality to deliver industry leading features for end customers.
Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.
Key job responsibilities
As a Senior Product Manager - Technical in Alexa Communications you will be responsible for building calling texting emailing and sharing experiences where Alexa acts as an agent to get things done for customers. This role is cross-functional you will work closely with engineering science design business intelligence operations finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical able to work effectively in a matrix organization and adept at synthesizing a variety of technologies and capabilities into high quality simple products and applications that customers love.
As a product leader you will:
* Own and define the vision strategy and product roadmap manage tradeoffs and dependencies with key stakeholders and execute on deliverables
* Work closely with the engineering design and science teams to develop an offering that will delight customers
* Drive product launches including working with business development Alexa partner teams public relations team executives in other companies and other product management team members
* Monitor the business and refine the roadmap
A day in the life
Given the scope and high level of ownership that product managers have in Alexa rarely are two days the same. You are a business owner customer-facing representative for the service and the point person for partner teams.
On a weekly basis you will be working with customers to learn about the problems they are trying to solve analyzing service and business metrics writing PRFAQs BRDs and naming documents iterating on product decisions with the Science and Engineering team working with partners in solution architecture legal documentation etc. thinking big to envision what is next and exhibiting learn and be curious for different technologies growth strategies and market trends.
On a daily basis youll have a chance to work with everyone who makes products at Alexa successful including senior leadership engineers business and sales experts marketing advocates data scientists content writers and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge with business and service data to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise youll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community using your own product by developing samples demos side-projects and through mentorship both as a mentor and mentee. Our customers are developers and technical decision makers so you will be using code technical documentation and architecture diagrams to understand problems and communicate solutions.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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