Enrollment Supervisor
Enrollment Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62868 - $72298.
The Administration for Childrens Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice ACS oversees detention placement and programs for youth in the community.
ACS Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers children and communities so they can thrive and enjoy self-determination. A critical piece of CFWBs portfolio is the operation of the Citys subsidized child care voucher system -- one of the largest child care assistance programs in the country. ACS provides vouchers to tens of thousands of low-income and child welfare-involved families allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work education or training.
The Office of Child Care Operations (CCOPs) provides a range of resources to support access to childcare vouchers for eligible low-income families. These vouchers serve more than 35000 families across New York City and are used at hundreds of community-based childcare programs and providers. CCOPs has multiple teams that support families applying for care and that provide technical assistance for childcare providers these teams process hundreds of applications and inquiries each week.
The Voucher Enrollment Unit (VEU) provides child care information updates and assistance to support provider and program enrollment. The main task of VEU is to issue and enroll child care vouchers to low income families as well as to enroll update and maintain providers and programs who are linked to these vouchers. VEU also collaborates with other entities such as ACS Child Care Eligibility to confirm eligibility status of child care cases and Human Resources Administration (HRA) Job Center Staff to enroll providers/programs who are caring for TANF children into the Automated Child Care Information System (ACCIS). VEU also collaborates with ACS Special Referral Unit (SRU) who refers clients with child welfare cases to receive child care vouchers.
Reporting to the Voucher Enrollment Deputy Director the Child Care Enrollment Supervisor with latitude to independent judgment and decision-making has the following responsibilities:
- Supervise staff in the Voucher Enrollment Unit.
- Provide coverage as necessary.
- Quality assure and approve enrollment processing of enrollment specialists.
- Receive research and respond to high priority issues from internal and external stakeholders.
- Produce statistical reports concerning the activities in the unit.
- Liaison with HRA Job Center Staff to support enrollment of TANF parents providers programs and children.
- Receive emails phone calls etc. from HRA Job Center Worker to assist with parent providers/programs and children enrollment.
- Issue and mail low income child care vouchers along with enrollment package to families.
- Enroll update and maintain families providers and programs with TANF and low- income vouchers.
- Update provider/ program license rates capacity social security/EIN#.
- Generate new provider/ program number in ACCIS.
- Interview walk-in clients to assist with enrollment information.
- Monitor and perform time and leave duties for subordinates on a weekly basis.
- Assign task and standard and evaluate staff job performance.
- Provide enrollment training and professional development for staff.
ADDITIONAL INFORMATION:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
- Please go to or for current NYC employees and search for Job ID # 715791.
- NO PHONE CALLS FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
COMMUNITY COORDINATOR - 56058
Qualifications :
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
