Customer Service Specialist
Customer Service Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
031047 Customer Service Specialist (Open)Job Description:
Greif is a leading supplier of industrial packaging products and services growing from its beginnings in Cleveland Ohio to a global footprint across more than 40 countries and 250 locations.
OUR VISION:
Be the best performing customer service company in the world.
OUR PURPOSE:
We create packaging solutions for lifes essentials.
Overview:
We are looking for a new member for our Customer Service team in Falkenberg. The team has 4 members that report to our Customer Service Manager and the position is full time. The employment is for a fixed term as you replace one of the team members going on parental leave for at least 12 months.
You should be committed to give good customer service like to solve problems and is orderly with good administrative skills.
Greif offers a safe working environment in an engaged team where your ideas are welcome and you get the opportunity to make a difference.
Tasks and responsibilities:
In this role you will:
Receive register and confirm customer orders
Communicate with customers production and logistics in order to secure timely deliveries
Set up new items and price lists in our business system and maintain current data
Create statistical reports price lists customer forecasts and other sales related data
Support our Account Managers in developing the customer relations
Receive and register customer complaints
Participate in our strive for continuous improvement especially regarding the order process
Qualifications and personal qualities:
To succeed in this role you need:
Customer service experience within business-to-business preferably from a manufacturing company.
Experience with using a business system and good level of Microsoft Office. Experience from working in CRM system is valuable.
Very good Swedish both spoken and written.
Ability to communicate in English.
Personal qualities suitable for this role:
Customer focused and good at creating new contacts
Administrative with good sense of order and structure
Creative with problem solving skills
Ability to build trust and be a team player
Please submit your application by clicking apply and following the instructions within our career portal. For more information please contact Sara Lyngs on
At Greif your work has purpose colleagues care about your well-being and you have the opportunity to grow and thrive. Service and leadership are the core of everything we do. Our global presence provides us a platform to do good in the world.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms all legitimate opportunities can be verified on our official Careers page at . All communication from Greif regarding job opportunities will also come from an @ email address. If you have concerns about the legitimacy of a job posting receive an unsolicited job offer or suspect fraudulent activity please contact us for verification via this link Contact Us - Greif.
EEO Statement:
For more information read Greifs Equal Opportunity Policy.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
