Deputy Project Administrator
Deputy Project Administrator
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1 Vacancy
Job Description
At Bitfocus were building more than software were building solutions that help end homelessness and transform communities. As a mission-driven team we strive to live by ourcore values - we lead with care innovate with insider knowledge and celebrate the power of community in everything we do.
We take pride in our work support one another and embrace smart risks that drive meaningful impact. We value authenticity curiosity and growth and we believe work should be both purposeful and enjoyable.
Everyone at Bitfocus plays a role in creating an 11-star experience for our customers. If youre passionate about using your skills to make a difference wed love to have you on the team.
We hope you consider bringing your talent and drive and join us in helping end homelessness!
We seek a highly motivated and experienced Deputy Project Administrator to join our Community Administration team. This position plays a critical role in strengthening the regions homelessness response system by providing a mix of in-person and remote leadership planning technical and training services. This position is part of our Community Administration team and is ideal for someone who excels in collaborative customer-facing environments and seeks to grow their impact in project management and system support.
This team helps develop and maintain comprehensive partnerships with customers at multiple levels anticipate needs and provide thoughtful solutions that align with broader homelessness response strategies as they relate to HMIS.
Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity or expression veteran status or disability.
THIS IS A HYBRID FULL-TIME POSITION SUCCESSFUL CANDIDATES WILL WORK PRIMARILY FROM HOME BUT MUST BE AVAILABLE FOR IN-PERSON MEETINGS AND WILL BE REQUIRED TO TRAVEL PERIODICALLY BASED ON BUSINESS NEEDS.
Compensation:
We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation including skills qualifications and professional experience which can cause your compensation to vary. This role has an annual targeted total compensation range of $48000 - $106000 which includes variable compensation (bonus) eligibility.
(Most candidates join us at the lower half of the range to leave room for growth learning and development; we negotiate actual salaries with final candidates based on experience in similar roles and expertise related to qualifications)
Candidate AI Usage Policy:
At Bitfocus we are committed to fostering a hiring process that reflects each candidates unique skills experience and perspective. To support a fair and authentic evaluation process the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual) as well as take-home assessments test projects and work samples.
We understand that some candidates may require accommodations that involve the use of AI. If you require such an accommodation please contact us in advance at We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed.
About the Community Administration Team:
The Community Administration team partners closely with communities across the United States to maximize the role of HMIS as a key element of a strong homelessness response system. Our role varies widely and the day-to-day work may include responsibilities such as:
- Working closely with community partners to guide plan and manage complex initiatives in response to new federal funding.
- Consult with county leadership about bringing new shelters into the local coordinated entry system.
- Configuring Clarity Human Services to allow two agencies to share data.
- Reviewing data quality and outcomes dashboards to identify priority areas for agency outreach and support.
- Collaborating with other Bitfocus departments to develop a custom report.
- Designing audience-appropriate training for front-line staff agency managers and other community stakeholders. Topics may include HMIS requirements coordinated entry workflow local initiatives CoC best practices and/or other HMIS-related topics.
- And so much more!
As a Deputy Project Administrator you will:
- Meeting Engagement: Be consistently available focused and responsive during the workday to attend and occasionally facilitate virtual and in-person meetings across the Continuum of Care (CoC). This includes maintaining a strong presence in collaborative settings being prepared to participate in discussions when needed and ensuring timely follow-through.
- Policies: Develop subject matter expertise on the local and national policies practices and program models that impact the homelessness response system. This includes participating in local and regional policy discussions and staying up-to-date on best practices and emerging trends in the field.
- HMIS: Implement and manage HMIS policies procedures and data sharing agreements software configuration and end user workflows on behalf of the HMIS Lead Entity. This includes ensuring compliance with federal state and local regulations related to data privacy and security.
- Clarity Human Services and Looker: Develop subject matter expertise on Clarity Human Services and Looker software including staying current on software updates and new features and participating in user groups and forums to share best practices and troubleshoot issues.
- Community: Engage community leadership using multiple strategies and invest in building trusting relationships. This includes participating in local and regional coalitions and workgroups to ensure alignment with community goals and priorities.
- Relationships: Build and boost customer and stakeholder relationships. This includes proactively engaging with agency partners and other stakeholders to understand their needs and priorities and providing excellent customer service and support.
- Resolving problems: Work closely with customers and stakeholders to identify and resolve complex business and data collection challenges through the lens of our Clarity Human Services software HMIS requirements and community goals. This includes providing technical assistance and support to end-users and agency partners as well as participating in cross-functional teams to identify and address system-wide issues.
- Communication: Coordinate stakeholder communication around project milestones and timelines. This includes developing and maintaining project schedules tracking project progress and communicating updates and status reports to stakeholders and partners.
- Training:Develop and deliver high-quality training and presentations to a variety of audiences including front-line staff managers and executive leadership. This includes developing training materials and evaluating the effectiveness of training programs to ensure they meet the needs of diverse learners.
- Projects: Initiate and monitor projects being managed by Bitfocus project managers that support the work happening in the communities we serve. This includes tracking project progress identifying and addressing risks and issues and ensuring timely completion of deliverables.
What you bring:
- Training/Project Management: Have expertise in adult education/training data analytics and/or project management.
- Homelessness Response: You have In-depth knowledge and understanding of homelessness response systems including the complexities and nuances.
- Local Government/Nonprofits: You have experience and/or knowledge of working with local government or nonprofit sectors. as a program in a vendor or consultant capacity.
- HMIS/HUD: You are a subject matter expert in one or more of the following domains: Coordinated Entry HMIS HUD and/or Federal Partner Requirements & Reporting Continuum of Care Roles and Responsibilities Data Quality Improvement and Data Visualization.
- Innovation: You are an innovator systems-level thinker with a strong background in using best practices to approach problems and conflicts.
- Diplomacy: You are highly skilled in maneuvering through complex political situations with an effective and diplomatic manner.
- Adaption: You have the ability to adapt quickly to changing environments and unique needs of different individuals or situations.
- Technology: You have enthusiasm for technology and the ability to quickly learn new software applications and database products.
- Organization: You are detail-oriented with excellent organizational and time-management skills to track and manage complex and shifting priorities project outcomes and financial components.
- Openness to new ideas and innovative thinking: You have a curious mindset and actively seek out new ideas and perspectives. Embrace innovation and are constantly looking for creative solutions to challenges within the homelessness response system.
- Humility: You approach work with humility and without letting ego get in the way. Value collaboration and are receptive to feedback and constructive criticism.
- Excellent listening skills: You are recognized as a good listener. Possess strong interpersonal skills and actively engage in attentive and empathetic listening.
- Dedication to supporting team success: You have an unwavering commitment to supporting the success of the team.
Were excited about you because:
- You have a proven track record of building strong relationships with civic and community leaders social service agency staff and other stakeholders.
- You have experience developing and conducting large-scale training and facilitating discussions across diverse audiences with a demonstrated ability to engage and motivate participants.
- You have excellent communication and diplomacy skills with the ability to navigate complex and sensitive situations with tact and sensitivity.
- You have demonstrated ability to manage projects from conception to completion meeting deadlines and contractual obligations and effectively triaging tasks to prioritize competing demands.
- You have strong people skills with the ability to develop and maintain positive relationships with clients partners and colleagues.
- You have strong analytical skills with a working knowledge of descriptive statistics data analysis tools and reporting methods.
- You are exceptionally organized with strong time management skills and the ability to manage multiple priorities and deadlines simultaneously.
- You have experience working in the social services sector with a solid understanding of the challenges and opportunities facing vulnerable populations.
- You have the ability to work independently as well as part of a team with a strong commitment to collaboration and partnership.
Why Bitfocus:
- Opportunity to make a meaningful impact: Join a mission-driven company that is dedicated to using technology for social good and making a positive difference in the world.
- Collaborative and dynamic work environment: Work with a talented and diverse team of professionals who are passionate about innovation and creating solutions that matter.
- A unique friendly and caring culture! Hear more from our employees on Glassdoor.
- Work in a fully remote/virtual environment
- Medical dental and vision insurance for employees and dependents. (100% employer paid for employee only and 50% employer paid for dependents!)
- Voluntary benefits options include Critical Illness Hospital Short-Term Disability and Long-Term Disability.
- Flexible Spending Account (FSA) Dependent Care Flexible Spending Account and Health Saving Account options!
- Employer-sponsored life insurance
- 401K retirement plan w/ 4% match.
- One-time $500 Home Office Stipend
- $75 per month towards internet and phone bills
- 100% paid parental leave for 12 weeks for birthing non-birthing adoptive and surrogate parents
- Apple MacBook for your home office
Required Experience:
Unclear Seniority
Employment Type
Contract
