Junior IT Specialist
Junior IT Specialist
Posted on :
07-06-2025
Employer Active
1 Vacancy
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Job Description
Daily Operations IT Support provided by our Team
- Diagnosing and resolving end-user technical issues in a corporate environment.
- Providing 1st line support for hardware software and office IT issues.
- Supporting local conference rooms and ensuring AV equipment is functioning correctly.
- Handling user onboarding and offboarding tasks (hardware preparation account setup).
- Creating and maintaining accurate documentation of incidents changes and assets.
- Escalating complex issues to 2nd and 3rd level support teams and cooperation with them during resolution.
- Working with centralized/global IT support teams for issue escalation and coordination.
Technical Skills we are looking for
- Basic knowledge of computer hardware (installation configuration and troubleshooting).
- Experience with Microsoft Windows operating systems (Windows 10/11).
- Familiarity with Microsoft Office 365 (Outlook Word Excel PowerPoint) and troubleshooting common issues.
- Basic understanding of LAN/WAN networking concepts and troubleshooting (e.g. IP configuration cabling switches Wi-Fi).
- Ability to install configure and maintain peripheral devices (printers scanners docking stations etc.).
Qualifications :
Qualifications
- Degree diploma or certification in IT Computer Science or a related field (or equivalent practical experience) this can also be in progress.
- 02 years of experience in IT support helpdesk or similar roles.
- Relevant certifications are an advantage (e.g. CompTIA A Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation).
- Good knowledge of English (written and verbal) minimum B2 level required.
- Strong communication skills with the ability to explain technical concepts clearly.
- Positive proactive and customer service-oriented mindset.
- Ability to manage multiple priorities and support requests.
- Team player with a willingness to learn and develop technical skills.
Additional Information :
Your benefits:
- Stability Start with a 6-month contract then secure a permanent one! We believe in long-term partnerships and hope youll grow with us for years to come
- Non-wage benefits Up to PLN 8000 per person per year including performance awards holiday subsidies and vacation allowances and referral bonuses
- A working system adapted to you If you live in another city in Poland you can work remotely and visit us once once in a while or relocate to Szczecin the choice is yours
- Relocation package PLN 6000 to help you move to Szczecin
- Professional training Courses in accounting software (SAP) soft skills and language learning to support your career growth
- Free access to eTutor to improve your language skills or learn a new one
- International work environment Work with colleagues from different cultures gain a global perspective and develop cross-cultural communication skills
- Higher salary Earn PLN 400 to PLN 1400 more if you know an additional language
- Career growth opportunities Twice a year you and your Team Leader set goals that can open the door to promotion. Your development is in your hands!
- Internal promotions We believe in growing talent from within and 3 out of 4 of our leaders have risen through our organization
- Opportunities to expand your knowledge Take part in various projects and grow your experience beyond your role!
- Support for ACCA students Includes an extra paid day off for exams and reimbursement of ACCA exam costs helping you obtain your accounting certification
- Team integration Twice a year bond with your team by choosing workshops or fun activities and enjoy a great meal together!
- Company-wide events Celebrate together at the annual Accountants Day and our legendary Winter Party with themed costumes!
- Free well-being training Because your well-being matters to us. Recharge with sessions focused on stress relief relaxation and maintaining a healthy balance in daily life
- Private medical care (LUX MED) and group insurance Can also be extended to your family members
- Subsidized Multisport card Because staying active is key to a healthy life!
- Employment anniversary celebration To acknowledge your milestone along with gifts such as a speaker or Kindle
- Recognition awards Every two months employees who go the extra mile receive engagement awards of PLN 400 and once a year outstanding performance is recognized with a special PLN 2600 reward
- Modern eco-friendly office Located in a state-of-the-art building in the city center with easy access via public transport helping you avoid traffic jams
- Employee discounts Enjoy special percentage-off offers on coffee and meals at service outlets in the Posejdon office building
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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