Principal Compliance & Controls Transformation

SOX Compliance:

• Partner effectively with control owners (first line of defense) internal audit (third line of defense) and external audit to:
• Prepare top-down risk-based account scoping and risk assessment documentation.
• Prepare internal control framework documentation including process flow documentation risk and control matrix and control playbooks for all key business process control and IT general controls.
• Assist control owners in design and implementation of effective controls remediation plans to address any identified deficiencies in design or operation of controls and monitor status of any such plans.
• Provide direct guidance and training to control owners in the internal control environment Generally Accepted Accounting Principles and other accounting compliance activities.
• Perform ongoing (at least annual) risk assessment and control rationalization to monitor ongoing changes in business and ensure enough risk coverage in a changing environment while controlling associated costs
• Coordinate and prepare materials for walkthroughs and testing of control design and effectiveness.
• Design and implement Complementary End-User Controls (CEUCs) associated with SOC 1 Type II reporting
• Facilitate audit evidence submission and question resolution in conjunction with control owners acting as main point of contact for internal audit and external audit.

SOX Compliance & Process Improvement Initiatives:

• In collaboration with cross-departmental stakeholders assist in the design implementation and monitoring of business process controls and IT general controls for implementations/upgrades of:
  • Revenue recognition engine
  • Customer relationship management system
  • Automated customer contract process
  • Enterprise resource planning (ERP) system
  • Billing system
• Advise non-SOX questions that may have internal control implications.
• Submit meaningful updates as required for Enterprise Risk Assessment.
• Design and implement controls associated with Fraud Risk Assessment.
• Engage in overall business process improvements including data gathering process evaluation reporting and analysis.
• Recommend and implement changes that provide measurable value to GCI.

Competencies:

• ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
  • Strong attention to detail ability to think critically and learn quickly and work under minimal supervision.
  • Strong desire to succeed and awillingness to take ownership of tasks projects and meeting deadlines.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Strong team player with demonstrated interpersonal skills and the ability to build professional relationships across the company.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to accurately communicate information virtually (i.e. Teams) over the phone and in-person in a clear and concise manner to a range of audiences.
  • Ability to accurately read write and respond to business correspondence such as emails chat messages policies procedures reports.
  • Demonstrated ability to prepare clear and concise reports and articulate recommendations to stakeholders.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
  • Demonstrated knowledge and understanding of internal controls concepts.
• Demonstrated ability to keep confidential information secure.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS - Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
  • Technical knowledge of accounting procedures and solid understanding of Generally Accepted Accounting Principles (GAAP).
• Demonstrated ability to move easily between detail and conceptual levels andwork on multiple projects with varying and changing priorities and timelines.
• Demonstrated ability to analyze and report on complex challenging problems and situations leading to optimal solutions in a logical clear and effective manner.
• Demonstrated ability to use sound logical judgment based on policy and procedures data research and experience to choose an appropriate course of action.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to use the company intranet.

Additional Job Requirements:

This is a principal-level position that serves as the highest-level expert within the discipline providing strategic direction leadership and technical oversight across complex and cross-functional initiatives. The incumbent is widely recognized as an authority in their field shaping organizational standards driving innovation and influencing key decisions at the enterprise level. This role involves:

• Setting strategic direction for the function or discipline aligning initiatives with broader organizational goals.
• Serving as a trusted advisor to senior leadership offering expert counsel on high-impact projects emerging trends and critical risk areas.
• Leading the development of frameworks methodologies and best practices to elevate organizational capability and ensure long-term sustainability.
• Mentoring senior professionals and developing talent pipelines fostering a culture of continuous improvement and knowledge sharing.
• Representing the organization externally with stakeholders industry groups and regulatory bodies as a thought leader.
• This role operates with the highest degree of autonomy exercising expert-level judgment and decision-making in situations that are often ambiguous and without precedent.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelors degree in Accounting Business Finance Economics or related field. *
• Minimum of ten (10) years inaccounting external/internal audit public accounting business process improvement or related experience. *

Preferred:

• Masters degree in Business Administration Accounting or Finance.
• Experience in a public accounting firm.
• Demonstrated knowledge of the Sarbanes-Oxley Act (SOX); knowledge of COSO and COBIT.
• Experience in the telecommunications industry compliance or technical process experience.
• Proficiency with Access Project and PowerPoint.
• CPA CISA CIA CFA or CMA certifications.
• Other telecom industry specific certifications and/or job specific certifications.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel such as between retail store locations offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.