Reporting to the Director of Event Services and Sales responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Confirm all event related information with clients
- Establish and maintain rapport with clients prior to during and post conference encouraging repeat business
- Organize convention bookings from date of booking to departure including meeting requirements guest room requirements guest room pickup food & beverage and audio visual
- Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
- Initiate billing procedures ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
- Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
- Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Previous leadership experience within a similar role required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication skills both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
Additional Information :
Visa: Must be able to provide proof of eligibility to work in the United States
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D
Salary Rate: $85000-$114000 USD Gross per year
Remote Work :
No
Employment Type :
Full-time