We are seeking a visionary and goal-oriented Director of Food and Beverage to join our luxury resort in the beautiful Playa del Carmen Mexico. As a key member of our executive team you will oversee all aspects of our food and beverage operations ensuring exceptional guest experiences while driving profitability and efficiency.
- Develop and implement strategic plans to achieve departmental goals and maximize revenue
- Oversee the planning and execution of all food and beverage operations across multiple outlets
- Create and manage budgets forecasts and financial reports for the F&B department
- Ensure each outlet is managed by a highly accountable team focusing on profitability and service excellence
- Coordinate the formulation of the Annual Operating Budget including projected revenues expenses and equipment needs
- Monitor all costs and implement measures to control them effectively
- Maintain strict adherence to the Department Operational Budget
- Uphold and enhance service standards across all outlets and banquet operations
- Handle guest complaints requests and inquiries related to food beverage and service with utmost professionalism
- Establish and maintain strong relationships with guests focusing on exceptional customer service
- Ensure all Departmental Operations Manuals are prepared updated and followed
- Collaborate with marketing to develop and implement effective F&B promotional strategies
- Stay current with industry trends and implement innovative F&B concepts to maintain a competitive edge
Qualifications :
- International experience and luxury hospitality background required.
- Minimum of five years experience in a food and beverage senior leadership role preferably in a luxury resort setting
- Proven track record in managing large operational teams with multiple F&B outlets
- Strong financial acumen with experience in budgeting forecasting and profit optimization
- Excellent leadership skills with the ability to build and maintain a high-performing team culture
- Outstanding communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders
- Demonstrated success in developing and implementing innovative F&B concepts and service standards
- Proficiency in food and beverage management software and point-of-sale systems
- In-depth knowledge of health and safety regulations in the hospitality industry
- Expertise in menu planning food cost control and inventory management
- Strong problem-solving skills and ability to make decisive actions in a fast-paced environment
- Fluency in English and Spanish; additional languages are a plus
- Passion for culinary arts and current food and beverage trends
- Commitment to sustainability and responsible sourcing practices
Additional Information :
WHAT IS IN IT FOR YOU:
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
VISA REQUIREMENTS: Must already be legally entitled to work in Mexico to be considered for the position.
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time