Responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Assist guests regarding all bar menu items in an informative and helpful way
- Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel.
- Create and change bars menus with new kinds of cocktails.
- Provide guidance and assistance to the bar employees helping them in the execution of their duties and responsibilities.
- Conduct training sessions on beverage pouring practice cocktail mixing bottle flaring and up-selling
- Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
- Maintain complete knowledge of all F&B services outlets hotel services/features
Qualifications :
- Minimum 1- 2 years of experience as a Bar Manager with a luxury experience
- Excellent knowledge of all beverage products
- Previous point of sale system experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
- Bachelors degree in Hospitality Management or related field preferred.
- Proven experience in a customer service role preferably in hospitality or a luxury service environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- Knowledge of the local area and its attractions is a plus.
- Proficient in Microsoft Office Suite and property management systems.
Remote Work :
No
Employment Type :
Full-time