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1 Vacancy
Sales Engineer SOTI
Based in Mississauga
Who We Are
At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.
To us being visionary is more important than doing things the way theyve always been done.
What Were Looking For
You have a great passion for modern technology and you are driven by your energy to identify and resolve complex problems while providing excellent customer service. If you are eager to prove your understanding of computer networking principles your strong problem-solving abilities in a fast paced environment and you are willing to learn and grow then this position offers numerous growth opportunities and a long-lasting career with SOTI. Sales Engineers are responsible for satisfying the needs of new and existing customers in an effort to maximize their experience with SOTI products. This includes providing technical support revenue generation in add-on sales and professional service training and following up on support cases as needed. This position demands that one maintains a high level of customer service through all interactions as a SOTI representative.
Whats in it for you
The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.
The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.
Responsibilities
Collaborate with your assigned Account Managers to grow revenue through consultative selling with clients and prospects presenting a warm professional well-spoken and caring persona as an effective representative of SOTI
Conduct onsite and remote demonstrations of SOTI products
Demonstrate value by connecting the prospects technical challenge with measurable business outcomes
Provide pre-sales technical support to prospective customers
Analyze SOTIs market segment and generate recommendations for product roadmaps
Investigate issues reported by customers and communicate with internal product development teams to resolve product issues
Provide email and telephone based pre and post sales technical support for our software products
Support tradeshows both local and international
Qualifications
Excellent written and verbal communication skills with demonstrated ability to communicate complex technical topics in a way all can understand and follow.
Bachelors Degree or equivalent degree in Computer Science / Information Technology / Business Administration or other related fields.
Minimum of 5 years of work experience related to mobile device management solutions and enterprise mobility (Android iOS Linux Windows) BYOD SaaS.
Minimum of 2 years prior experience working in a Pre-Sales / Sales Engineering role.
Valid passport for travel to the U.S. or other international destinations.
Able to plan prioritize and organize workload consistently working within service standards and agreed objectives.
Strong knowledge of computer networking principles (DNS IP networking Firewalls Load Balancing Wireless Encryption etc.)
Experience with Single Sign-On (SSO) Identity Application Management (IAM) Security Assertion Markup Language (SAML) Identity providers (IdP).
Experience with Microsoft Active Directory Azure systems Entra certificate authorities and identity management systems.
Understanding and experience with databases (i.e. MS SQL server).
Understanding of REST APIs and coding (i.e. JavaScript HTML/CSS Powershell etc.).
Work autonomously with minimum supervision.
Nice To Have
Experience working with Value-Added Resellers and/or Managed Service Providers.
Project Management experience.
Experience with CRM reporting and ticketing systems such as Salesforce JIRA and PowerBI.
Cisco Certified Network Associate (CCNA) certification or equivalent.
Microsoft Certified Technology Specialist (MCTS) certification.
AWS Certified Solutions Architect Associate certification.
About SOTI
SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter faster and more reliable. With SOTIs innovative portfolio of solutions organizations can trust SOTI to elevate and streamline their mobile operations maximize their ROI and reduce device downtime. Globally with over 17000 customers SOTI has proven itself to be the go-to mobile platform provider to manage secure and support business-critical devices. With SOTIs world-class support enterprises can take mobility to endless possibilities. For more information visit
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Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
Full-Time