Senior Workplace Manager
Senior Workplace Manager
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves
The Senior Workplace Manager is responsible for leading the JLL team in forging alasting open and collaborative relationship with clients through the deliveryof a unique and authentic experience across the JLL offices in VIC SA WA and NT sites.
Provide and manage a comprehensive and consistent range of services across
an assigned geographical area with a focus on continuous improvement
operational excellence safety and compliance. Create an interesting and
impactful client engagement strategy. Build a community of ambassadors
and workplace support team to deliver timely and consistent Workplace
experience soft services & workplace operations technical services.
Some interstate travel may be required within JLLs travel policy and business
requirements.
About the role:
- Lead the JLL team in delivering exceptional workplace experiences across VIC SA WA and NT offices
- Manage comprehensive services focusing on continuous improvement operational excellence safety and compliance
- Develop and execute an impactful client engagement strategy building a community of ambassadors for consistent service delivery
- Implement the Human Experience Roadmap driving employee engagement wellness and productivity initiatives
- Introduce and manage technology platforms to enhance workplace team efficiency and support office digitalization
- Oversee facilities operations including preventive maintenance programs and minor projects/churn management
- Foster a culture of empowerment and engagement within the team identifying development areas and providing coaching
- Develop and implement internal communication strategies to improve culture and employee engagement
- Manage site budgets and participate in annual financial planning
- Ensure effective stakeholder management and reporting on operational matters and workplace experience
- This role may require interstate travel within JLLs travel policy and business requirements
Sounds exciting This is what were looking for:
- A Bachelors in related field and work experience of five to eight (5-8) years five (5) of which should be related to all aspects of workplace (FM) delivery at account level.
- Excellent time management and communication skills.
- Sales skills and ability to build productive business relationships
- Ability to manage multiple projects independently
- Comprehension of M&E services to ensure services are managed although technical qualification / background is not mandatory
- One or more globally/regionally recognized certifications in Facility management PMP Health and Safety Human Experience etc. would be an asset.
- MS Office proficiency
About JLL
At JLL we see a Brighter Way forward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.
JLL is a global leader in helping clients envision where people live work play shop and eat.
What you can expect from us:
As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We support applications from all underrepresented groups including Aboriginal and Torres Strait Islanders LGBT people with disability and people of all age religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
Apply today quoting job reference number LMREQ427462
Location:
On-site Melbourne VICIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
Employment Type
Full-Time
