IT & Security Systems Administrator

Position Title: IT & Security Systems Administrator

Department: Technology

Reports To: Director of Network Operations

FLSA Status: Exempt

SUMMARY:
Under general supervision serves as the lead technical specialist for the design implementation strategic management and ongoing support of the districts physical security technology systems. This includes access control camera surveillance (CCTV) and audio enhancement systems ensuring their alignment with IT security policies operational needs and overall IT infrastructure. This role will lead projects related to these systems manage vendor relationships develop and enforce policies and provide expert guidance and support to ensure the security integrity and optimal performance of these critical district services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Access Control Systems:

• Lead the comprehensive lifecycle management of physical access control systems including strategic design implementation policy development user access governance and ensuring system integrity security and optimal performance of related databases and IT infrastructure.
• Direct advanced troubleshooting conduct compliance audits manage vendor contracts and oversee procurement system upgrades and the development of comprehensive documentation and training materials.
• Champion innovation by researching emerging technologies and leading initiatives for access control system enhancements and future-proofing presenting regular reports and analytics to IT leadership.

Camera (CCTV/Surveillance) Systems:

• Spearhead the strategic planning deployment and lifecycle management of all CCTV/IP-based surveillance systems ensuring robust IT integration optimal system configuration and adherence to policies for recording storage and data handling.
• Oversee advanced troubleshooting proactive system monitoring security audits and governance of video evidence managing vendor partnerships for technology upgrades and expansions.
• Drive continuous improvement by developing comprehensive IT documentation and implementing innovative surveillance technologies and best practices within the IT framework.

Audio Enhancement Systems:

• Lead the end-to-end management of audio enhancement systems encompassing design implementation IT integration and optimization for clarity and coverage while establishing and enforcing usage policies.
• Direct complex troubleshooting proactive maintenance and system testing managing vendor relationships for procurement and upgrades and ensuring integration with other IT and security platforms.
• Develop and maintain comprehensive documentation and training programs for IT staff and end-users on the effective and secure operation of audio systems.

General Security IT Leadership & System Administration:

• Lead proactive monitoring incident response and emergency leadership for all physical security systems ensuring integration with IT SIEM and developing strategic preventative maintenance lifecycle and IT infrastructure security plans.
• Develop implement and enforce IT-aligned security policies lead risk assessments and ensure compliance with industry standards IT governance and data privacy regulations (including CIPA HIPAA FERPA GDPR CCPA).
• Serve as the primary IT subject matter expert for physical security technologies leading related projects managing budgets mentoring staff and fostering collaboration across departments.
• Direct the development and execution of disaster recovery and business continuity plans for all physical security systems ensuring alignment with overall IT strategies.

JOB SPECIFICATIONS

EDUCATION and/or EXPERIENCE:
Bachelors degree in Information Technology Computer Science Security Systems Technology or a related field is preferred. A two-year degree or equivalent training/certifications combined with significant experience will be considered. Minimum of five (5) years of progressive experience in the design implementation and administration of integrated physical security systems (including access control CCTV/surveillance and ideally audio enhancement systems) within an IT environment. Experience should include project leadership vendor management and policy development. Experience in supporting technology systems in a public K-12 environment is preferred. Any equivalent combination of training certifications and experience that provides the required knowledge skills and abilities will be considered.

To perform this job successfully an individual must be able to perform each essential duty in a pleasant professional efficient manner. Must be reliable responsible and dependable and fulfill obligations. Regular work attendance is expected in order to meet job demands. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

CERTIFICATES LICENSES REGISTRATIONS:
Relevant industry certifications are highly desirable. Examples include but are not limited to:

• Physical Security Professional (PSP) or similar industry certifications.
• Manufacturer-specific certifications for key access control CCTV (e.g. Genetec Milestone Axis Avigilon) or audio systems.
• Networking and Cybersecurity certifications (e.g. CompTIA (Network or Security) CCNA ISC2 CC etc). A Certification is not required but may be beneficial for general IT understanding. Must possess a valid drivers license with an acceptable driving record.
• Successful attainment or renewal of either CCNA CCNP or CompTIA Network certification is required within the first eighteen (18) months of employment and must stay valid during employment.

SUPERVISORY RESPONSIBILITY:
Not applicable.

LANGUAGE SKILLS:
Ability to read analyze and interpret general business periodicals professional journals technical procedures complex technical documentation instructional manuals safety rules operating and maintenance instructions and governmental regulations. Ability to write comprehensive reports business correspondence system documentation and procedure manuals. Ability to effectively prepare and present technical information and respond to questions from groups of administrators staff vendors and the general public.

MATHEMATICAL SKILLS:
Ability to add subtract multiply and divide in units of measurement using whole numbers common fractions and decimals. Ability to work with mathematical concepts such as probability and statistical inference and in the display and interpretation of data. Ability to apply concepts of statistical analysis fractions percentages ratios and proportions to practical situations including system capacity planning and budget management.

REASONING ABILITY:
Ability to interpret and apply common sense understanding in carrying out complex instructions furnished in written oral diagram or schedule form. Ability to analyze complex information identify critical issues and use logic to address work-related issues and problems often involving multiple integrated systems. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Strong analytical and problem-solving skills are essential for system design troubleshooting and security incident response.

OTHER SKILLS and ABILITIES:
Ability to perform duties with awareness of all district requirements Board of Education policies and relevant legal/regulatory mandates (e.g. data privacy).

Ability to establish and maintain effective and collaborative working relationships with administrators educators IT colleagues facilities staff and external vendors. Ability to speak clearly and concisely both in oral and written communication. Ability to organize and implement a flexible work schedule manage competing priorities and meet critical deadlines. Ability to self-monitor and manage multiple complex tasks and projects while working individually and as a leader/member of a group. Ability to submit all requested reports and documentation in a timely manner and in accordance with scheduled deadlines. The position requires meeting deadlines and interacting with diverse stakeholders. Some extended hours and response to multiple demands from several people are frequently required of the employee particularly during system implementations or incidents.

Extensive knowledge in the design installation configuration administration and troubleshooting of:

• Comprehensive lifecycle expertise (design installation configuration administration advanced troubleshooting complex diagnostics) of integrated physical security systems:
  • Access control (panels readers software databases).
  • CCTV/IP-surveillance (cameras NVRs/DVRs VMS platforms).
  • Audio enhancement/public address (microphones speakers mixers DSPs).
• In-depth knowledge of IT infrastructure supporting security systems (e.g. TCP/IP VLANs server/database administration) and a thorough understanding of physical/IT security principles best practices and relevant technologies.
• Proficient in project management methodologies; knowledgeable in relevant electrical codes and safety precautions.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical demands require routine lifting of items weighing up to 50 pounds (e.g. servers cameras control panels) and occasional lifting/moving of items up to 75 pounds. Routine local travel between district sites is required; no overnight travel is required with the exception of conferences or specialized training. Duties are conducted indoors and outdoors sometimes in network closets or areas with varying environmental conditions. Duties require constant work with computers and monitors and interaction with electronic and electrical equipment creating possible eyestrain and requiring adherence to safety procedures. May require working at heights (e.g. on ladders for camera or speaker installation/maintenance) or in confined spaces.

While performing the duties of this job the employee is regularly required to sit stand walk talk listen use hands to finger handle or feel travel from building to other sites and/or reach with hands and arms. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment for this position varies. When presenting to a group or working in an office the noise level may be moderate to relatively quiet. When working in server rooms network closets or during system installations the noise level may be louder. Occasional exposure to dust or construction environments during system installations or upgrades.

TERMS OF EMPLOYMENT:
12 Months (260 Days)
Level 124 Pay Scale

The terms of employment detailed in this job description are based on full time employment during the school year. Conditions of employment are adjusted for part time employees or individuals who are hired for less than an entire school year.

EVALUATION & DISCLAIMER STATEMENT:

Performance of this job is evaluated annually according to Board Policy.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Required Experience:

Unclear Seniority