Business Support Coordinator
Business Support Coordinator
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Job Description
- Suffolk County Council Endeavour House Ipswich Suffolk IP1 2BX - Hybrid
- 27711 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Permanent
At Suffolk County Council every role is a chance to create positive change. Were not just a local authority; were a team of dedicated individuals working together to improve lives across our diverse communities. As Elective Home Education (EHE) Business Support Co-ordinator youll have the unique opportunity to be part of a teamthat provides the best possible outcomes for children and young contributions will help build a brighter future for all. If youre passionate about making a real tangible difference its time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.
Your role and responsibilities
- Work alongside lead EHE Consultants and EHE Advisors to contribute to the local authorities duties for EHE children including safeguarding children and young people.
- Undertake processes to prioritise initial identification of cases.
- Manage a caseload of families ensuring that policy and procedures are followed.
- Take a leading role in managing maintaining and sharing data.
- Provide administrative services to the EHE teamand communicate effectively with a range of stake holders.
You will need
- A relevant qualification such as NVQ3 or the equivalent level of knowledge or experience.
- Good standard of literacy numeracy and excellent use of IT skills.
- Good organisational skills and be able to prioritise a demanding caseload and meet deadlines.
- Ability to work independently and as part of a team.
- Experience of working within EHE would be desirable.
- Excellent communication skills and experience in carrying out specialist administrative procedures.
- A good understanding of Elective Home Education process and procedures
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
You will be part of a small and friendly team of EHE consultants and advisors working to carry out the statutory duties of the Local Authority to ensure all children have access to a suitable and efficient education.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report
For more information
Please contact Sarah Colefor a casual conversation. You can reach them by either calling 0 or emailing
If you want to apply for a secondment read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 -Click Apply Now to start your online application.
Step 3 -Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
1. Can you describe a time when you managed multiple administrative tasks or processes simultaneously How did you prioritise and ensure accuracy
2. Describe a situation where you had to troubleshoot or improve an IT-related process or system. What steps did you take
3. Describe a time when you had to adapt quickly to a change in priorities or working practices. How did you manage the transition
4. Describe how you have used qualifications such as NVQ3 or the equivalent level of knowledge or experience in administrative roles.
Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability please contact us at0 or
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling 0. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 12 June 2025
Interview date: Week commencing 16 June 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Required Experience:
IC
Employment Type
Full-Time
