Internal Account Manager
Internal Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
Internal Account Manager Permanent Telford 26000-28000pa Bonus
Are you a detail-oriented professional with a passion for delivering exceptional customer service Do you thrive in a fast-paced environment and enjoy building strong client relationships
We are currently seeking an organised proactive and customer-focused Internal Account Manager to join a dynamic internal sales team. In this key role you will serve as the primary point of contact for a portfolio of accounts ensuring the seamless delivery of products and services while supporting commercial growth initiatives.
Key Responsibilities:
- Develop and maintain strong relationships with customers understanding their needs and ensuring high levels of satisfaction
- Process and manage customer orders from entry through to delivery maintaining accuracy and timeliness
- Communicate proactively with customers regarding order status shipping details and any potential issues
- Liaise with internal departments to ensure smooth execution of customer requirements
- Handle customer enquiries and complaints with professionalism and a solutions-focused approach
- Maintain internal systems and ensure up-to-date accurate data
- Support external account managers with onboarding new clients and preparing for account reviews
- Participate in customer-focused projects and initiatives to enhance service and operational performance
- Hours: MondayFriday 8:45am5:00pm (37.5 hours/week)
Benefits:
- 25 Days Annual Leave Birthday Off
- Pension Scheme
- Annual Bonus
- Health Cash Plan
- Laptop & Mobile
Candidate Profile:
- Experience in customer service account management or internal sales within the manufacturing industry
- Strong organisational skills and the ability to prioritise under pressure
- Excellent communication skills both written and verbal
- A collaborative mindset and commitment to delivering a high standard of service
- Good IT literacy including Microsoft Office (Excel Word Outlook Teams)
Apply now or for more information please contact Lydia Johnson at Seymour John Recruitment Limited
Employment Type
Full-Time
