German speaking Customer Service- Remote within Portugal
German speaking Customer Service- Remote within Portugal
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Job Description
Job Title: Customer Service Automotive Digital Services (German Speaking)
Location: Braga Portugal (Remote)
Start Date: 3rd July 2025
Language Requirement: German (Fluent)
Job Description:
Join our clients Automotive Digital Services team and be part of a dynamic multilingual customer service project supporting a well-known automotive brand. As a German-speaking Customer Service Representative your role will be to deliver high-quality support and guidance to customers across a variety of digital services and solutions.
Key Responsibilities:
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Provide outstanding customer service in German via phone email or chat
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Assist customers with inquiries related to digital automotive services
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Troubleshoot and resolve customer issues efficiently and professionally
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Escalate more complex queries to relevant departments
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Maintain accurate and detailed documentation of customer interactions
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Ensure service levels and quality standards are consistently met
Requirements:
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Fluency in German (C1 or higher) and good command of English (B1-B2)
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Previous customer service experience is a plus
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Strong communication and problem-solving skills
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Comfortable working in rotating shifts including weekends and nights
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Tech-savvy and quick to learn new systems
Working Hours:
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Monday to Sunday 24/7 rotating shifts
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2 rotating days off per week
Salary & Benefits:
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Gross Salary: 1030/month x 14 months
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Meal Allowance: 80/month x 12 months
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Relocation Package available for remote positions within this project (for German Dutch and Danish speakers)
Contract Type:
Full-time Remote
Interested
Were excited to hear from you! Send us your CV in English to or click to apply!
Well be happy to share more details and guide you through the next steps!
Employment Type
Full Time
