drjobs German speaking Customer Service- Remote within Portugal

German speaking Customer Service- Remote within Portugal

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description


Job Title: Customer Service Automotive Digital Services (German Speaking)
Location: Braga Portugal (Remote)
Start Date: 3rd July 2025
Language Requirement: German (Fluent)

Job Description:

Join our clients Automotive Digital Services team and be part of a dynamic multilingual customer service project supporting a well-known automotive brand. As a German-speaking Customer Service Representative your role will be to deliver high-quality support and guidance to customers across a variety of digital services and solutions.

Key Responsibilities:

  • Provide outstanding customer service in German via phone email or chat

  • Assist customers with inquiries related to digital automotive services

  • Troubleshoot and resolve customer issues efficiently and professionally

  • Escalate more complex queries to relevant departments

  • Maintain accurate and detailed documentation of customer interactions

  • Ensure service levels and quality standards are consistently met

Requirements:

  • Fluency in German (C1 or higher) and good command of English (B1-B2)

  • Previous customer service experience is a plus

  • Strong communication and problem-solving skills

  • Comfortable working in rotating shifts including weekends and nights

  • Tech-savvy and quick to learn new systems

Working Hours:

  • Monday to Sunday 24/7 rotating shifts

  • 2 rotating days off per week

Salary & Benefits:

  • Gross Salary: 1030/month x 14 months

  • Meal Allowance: 80/month x 12 months

  • Relocation Package available for remote positions within this project (for German Dutch and Danish speakers)

Contract Type:

Full-time Remote

Interested

Were excited to hear from you! Send us your CV in English to or click to apply!

Well be happy to share more details and guide you through the next steps!

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.